Summary
Overview
Work History
Education
Skills
Timeline
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William Schroeck

Philadelphia,PA

Summary

Proven leader in the hospitality sector, adept at staff training and supervision, with a track record of enhancing customer satisfaction at Drake Tavern. Skilled in POS system proficiency and maintaining alcohol safety, I excel in optimizing operational efficiency and team performance. Demonstrated success in cost control and quality standards, ensuring top-notch service and profitability.

Overview

8
8
years of professional experience

Work History

Head Bartender

Drake Tavern
06.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender

Rotten Ralphs
01.2021 - 05.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Bartender

Buffalo Wild Wings
03.2019 - 02.2021
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Followed strict recipes and drink measurements to minimize product used.

Kitchen Manager

Spoons Place
07.2016 - 02.2019
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.

Education

High School Diploma -

PCEP
Canton, MI
08.2014

Skills

  • Staff Training and Supervision
  • Alcohol Safety Knowledge
  • Attentive service
  • Cash handling expertise
  • POS System proficiency
  • Strong Communication Skills
  • Quality Control Standards
  • Bar Equipment Maintenance
  • Suggestive Selling
  • Measurement accuracy
  • Cost Control

Timeline

Head Bartender

Drake Tavern
06.2023 - Current

Bartender

Rotten Ralphs
01.2021 - 05.2023

Bartender

Buffalo Wild Wings
03.2019 - 02.2021

Kitchen Manager

Spoons Place
07.2016 - 02.2019

High School Diploma -

PCEP

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William Schroeck