WILLIAM SCHULZ
NORTON,MA
Summary
Results-driven Meter Service Technician with over 18 years of experience in utility operations. Skilled in problem-solving and communication, consistently meeting production quotas while ensuring safety compliance and accurate documentation to drive operational excellence.
Overview
2027
2027
years of professional experience
Work History
Meter Service Technician
NATIONAL GRID
West Roxbury, MA
2008 - Current
- Upheld high levels of customer service during interactions with clients, addressing concerns and answering questions professionally.
- Supported utility operations by ensuring all necessary permits were obtained prior to initiating meter-related projects or repairs.
- Facilitated clear communication between field staff and office team by reporting all relevant updates, issues, or changes during the course of each workday.
- Maintained compliance with company policies and industry regulations through consistent adherence to safety guidelines and procedures.
- Elevated department performance by consistently meeting or exceeding monthly production quotas.
- Ensured accurate billing data by meticulously documenting meter readings, service orders, and inventory records.
- Reduced safety hazards by routinely inspecting meters and related equipment for potential issues or defects.
- Optimized scheduling efficiency through effective planning of daily routes based on priority tasks and geographical considerations.
- Promoted a proactive approach to problem-solving by identifying common issues affecting meter functionality, resulting in quicker resolutions for customers.
Education
BUSINESS
MASSASOIT COMMUNITY COLLEGE
Brockton, MASkills
- REFER TO EMPLOYEE IDENTIFICATION IN MY HUB FOR CERTIFICATIONS AND REQUIREMENTS
- CLEAN AIR CERTIFICATION FROM EPA
- ADVANCED FIRST RESPONDER WITH DEFIBRILLATOR TRAINING
Timeline
Meter Service Technician
NATIONAL GRID
2008 - Current
BUSINESS
MASSASOIT COMMUNITY COLLEGE