Summary
Overview
Work History
Education
Skills
Military Service
Timeline
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William Seagraves

San Antonio,United States

Summary

Dynamic professional with a proven track record at Specs Family Partners Ltd, excelling in customer service and compliance. Skilled in collections and medical terminology, I leverage strong negotiation and organizational abilities to drive revenue and enhance operational efficiency. Committed to teamwork and punctuality, I ensure successful outcomes in every endeavor.

Overview

13
13
years of professional experience

Work History

Driver/Warehouse

Specs Family Partners Ltd
San Antonio, United States
10.2020 - Current
  • Maintained and operated commercial motor vehicles, including cargo vans and box trucks, for efficient shipment of liquor warehouse items.
  • Completed all necessary paperwork for each delivery to ensure compliance.
  • Delivered excellent customer service as primary liaison between customers and warehouse staff.
  • Executed various tasks within warehouse, adhering to TABC guidelines at all times.

Collections Specialist

Account Services USA
San Antonio, United States
02.2017 - Current
  • Earned bonuses through effective collections in retail and medical sectors.
    Utilized comprehensive knowledge of insurance processes in customer interactions.
    Applied HIPAA and FDCPA regulations to ensure compliance in all communications.
    Engaged in customer service via phone, demonstrating strong interpersonal skills.
    Leveraged medical terminology for accurate information exchange in office settings.
    Contributed to efficient call center operations with proficient computer skills.

USMC Reserves

United States Marine Corps Reserve (USMCR)
Austin, United States
08.2012 - 05.2017
  • :
  • 1. Collaborated effectively to achieve training objectives.
  • 2. Ensured security of personnel, equipment, and government vehicles.
  • 3. Qualified as Basic Mortarman and completed LCPL's leadership course.
  • 4. Demonstrated proficiency in land navigation and marksmanship.
  • 5. Showcased basic swim survival and first aid skills.
  • 6. Gained exposure to C.S Gas handling and forward observation techniques.
  • 7. Managed explosives with precision and safety.
  • 8. Utilized radio equipment knowledge efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Education

Electrical Engineering Technology - High school diploma

MacArthur High School
San Antonio, TX
05.2012

Design And Technology Academy

Roosevelt High School
San Antonio, TX

Skills

  • Swimming
  • Retail sales
  • Medical terminology
  • Medical billing
  • B2B sales
  • Microsoft Office
  • Microsoft Outlook
  • Collections
  • HIPAA
  • Documentation accuracy
  • Delivery driver experience
  • medical coding
  • Organizational skills
  • Data entry
  • Medical collections
  • Negotiation
  • Driving
  • Problem solving
  • Team collaboration
  • Time management
  • Punctual and reliable
  • Customer service
  • Revenue generation
  • Loading and unloading
  • Order picking and processing
  • Attention to detail
  • Commercial driving

Military Service

United States Marine Corps, United States, E3, 08/01/12, 05/01/19

Timeline

Driver/Warehouse

Specs Family Partners Ltd
10.2020 - Current

Collections Specialist

Account Services USA
02.2017 - Current

USMC Reserves

United States Marine Corps Reserve (USMCR)
08.2012 - 05.2017

Electrical Engineering Technology - High school diploma

MacArthur High School

Design And Technology Academy

Roosevelt High School

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William Seagraves