William Seaman
Santee,CA
Summary
Dynamic System Test Engineer with a proven track record at Cubic, excelling in regression testing and project management. Adept at bug identification and fostering strong customer interfaces, I consistently deliver high-quality results while collaborating effectively with cross-functional teams to enhance system performance and compliance.
Overview
9
9
years of professional experience
Work History
System Test Engineer
Cubic
06.2022 - 03.2026
- Developed and executed comprehensive test plans for software and hardware systems, ensuring thorough validation of functionalities.
- Documented detailed test cases and results for system components, enhancing traceability and knowledge sharing.
- Analyzed system performance to ensure compliance with standards.
- Conducted regression testing to verify software updates and fixes.
- Facilitated troubleshooting sessions to resolve technical issues effectively.
- Supported user acceptance testing by coordinating feedback sessions.
- Maintained testing environments and tools for optimal functionality.
- Monitored systems after installation or upgrade for proper functioning according to specifications.
- Developed detailed reports on product defects and tracked them through resolution.
- Executed acceptance tests to verify that the application is meeting customer requirements.
- Analyzed user requirements and documented test results according to specified standards.
- Performed manual testing on various software systems to identify bugs and errors.
- Implemented bug tracking processes within the organization's software development lifecycle.
- Evaluated existing systems for compatibility with new features or updates prior to release.
- Documented all findings from system testing activities in order to provide accurate information about product quality.
- Provided technical assistance and guidance to testers, improving overall testing effectiveness and collaboration.
- Developed test plans and test cases to ensure quality assurance of system components.
- Carried out integration tests between different components of a system or application.
- Reviewed system architecture diagrams and documents for accuracy and completeness before deployment.
- Collaborated with developers in resolving issues related to software development life cycle.
- Created test data for validating scenarios based on functional requirements.
- Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
- Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
- Completed unit and regression tests on software and individual modules.
- Met project scope and delivery dates by planning optimal testing schedules.
- Created and maintained database of common and known testing defects.
- Documented, triaged, and managed defects in software and worked with developers to facilitate timely resolutions.
- Monitored and facilitated bug resolutions to optimize software.
- Worked with off-site teams to complete timely tests and facilitate smooth product releases.
- Produced test scripts for new automated software testing rounds.
- Participated in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
Field Technician
Cubic
02.2017 - 06.2022
- Installed and maintained communication systems for transportation operations.
- Diagnosed technical issues and implemented effective solutions in real-time.
- Collaborated with teams to troubleshoot and resolve equipment malfunctions, enhancing operational uptime.
- Performed regular inspections and preventive maintenance on field equipment to ensure reliability and performance.
- Trained new technicians on safety protocols and operational procedures.
- Documented service activities and reported findings to management accurately.
- Assisted in inventory management of tools and replacement parts efficiently.
- Communicated effectively with clients to ensure service satisfaction consistently.
- Drove company vehicles to and from customer locations to perform field maintenance.
- Communicated regularly with management regarding progress made on assigned projects or tasks.
- Responded quickly to emergency situations requiring immediate attention.
- Serviced and repaired designated equipment to meet company standards and specifications.
- Resolved customer inquiries promptly while providing excellent customer service at all times.
- Utilized handheld device to update work order status.
- Applied company safety policies consistently when performing daily tasks.
- Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
- Conducted site surveys for new installations, including evaluation of existing infrastructure and installation requirements.
- Ensured customer satisfaction through timely and accurate on-site maintenance, addressing needs effectively.
- Verified system functionality by testing equipment and connections, identifying and correcting problems.
- Created detailed reports documenting all work performed onsite including labor, materials and expenses incurred during service calls.
- Developed strategies for resolving complex technical issues encountered in the field.
- Investigated root causes of recurring problems with specific hardware or software configurations.
- Maintained inventory of parts and supplies used for repairs and service calls.
- Trained staff members on proper use of equipment, processes and procedures.
- Visited various field locations to assess equipment functionality and operational performance.
- Planned installations or service calls by evaluating location, locating access and laying-out equipment and wiring plans.
- Maintained product knowledge and aptitude to perform troubleshooting and diagnostics.
- Collaborated with engineering teams to develop solutions to technical challenges encountered in the field.
- Tested newly installed systems prior to deployment in order to ensure functionality.
- Interfaced with third-party providers to troubleshoot equipment issues.
- Monitored system performance remotely using diagnostic tools such as ping utilities or network monitoring software.
- Installed software applications according to customer specifications.
- Upgraded existing systems by installing new versions of operating systems or application software.
- Assisted in developing training plans for technicians on the use of new technology.
- Repaired faulty electronic equipment using specialized tools such as soldering irons or oscilloscopes.
- Installed and troubleshooted field instrumentation and monitoring devices.
Education
Associates -
Computer Science
01-2012
Skills
- Regression Testing
- Test Planning
- Bug Identification
- System Integration
- SQL
- API
- Project Management
- Schedule Management
- Cost Analysis
- Vendor Management
- Contractor Management
- Customer Interface
- Network Troubleshooting
Awards And Acknowledgements
- ABC Award, 2019
- ABC Award, 2022
- ABC Award, 2026
Timeline
System Test Engineer
Cubic
06.2022 - 03.2026
Field Technician
Cubic
02.2017 - 06.2022
Associates -
Computer Science