Summary
Overview
Work History
Education
Skills
Awards And Acknowledgements
Timeline
Generic

William Seaman

Santee,CA

Summary

Dynamic System Test Engineer with a proven track record at Cubic, excelling in regression testing and project management. Adept at bug identification and fostering strong customer interfaces, I consistently deliver high-quality results while collaborating effectively with cross-functional teams to enhance system performance and compliance.

Overview

9
9
years of professional experience

Work History

System Test Engineer

Cubic
06.2022 - 03.2026
  • Developed and executed comprehensive test plans for software and hardware systems, ensuring thorough validation of functionalities.
  • Documented detailed test cases and results for system components, enhancing traceability and knowledge sharing.
  • Analyzed system performance to ensure compliance with standards.
  • Conducted regression testing to verify software updates and fixes.
  • Facilitated troubleshooting sessions to resolve technical issues effectively.
  • Supported user acceptance testing by coordinating feedback sessions.
  • Maintained testing environments and tools for optimal functionality.
  • Monitored systems after installation or upgrade for proper functioning according to specifications.
  • Developed detailed reports on product defects and tracked them through resolution.
  • Executed acceptance tests to verify that the application is meeting customer requirements.
  • Analyzed user requirements and documented test results according to specified standards.
  • Performed manual testing on various software systems to identify bugs and errors.
  • Implemented bug tracking processes within the organization's software development lifecycle.
  • Evaluated existing systems for compatibility with new features or updates prior to release.
  • Documented all findings from system testing activities in order to provide accurate information about product quality.
  • Provided technical assistance and guidance to testers, improving overall testing effectiveness and collaboration.
  • Developed test plans and test cases to ensure quality assurance of system components.
  • Carried out integration tests between different components of a system or application.
  • Reviewed system architecture diagrams and documents for accuracy and completeness before deployment.
  • Collaborated with developers in resolving issues related to software development life cycle.
  • Created test data for validating scenarios based on functional requirements.
  • Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
  • Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
  • Completed unit and regression tests on software and individual modules.
  • Met project scope and delivery dates by planning optimal testing schedules.
  • Created and maintained database of common and known testing defects.
  • Documented, triaged, and managed defects in software and worked with developers to facilitate timely resolutions.
  • Monitored and facilitated bug resolutions to optimize software.
  • Worked with off-site teams to complete timely tests and facilitate smooth product releases.
  • Produced test scripts for new automated software testing rounds.
  • Participated in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.

Field Technician

Cubic
02.2017 - 06.2022
  • Installed and maintained communication systems for transportation operations.
  • Diagnosed technical issues and implemented effective solutions in real-time.
  • Collaborated with teams to troubleshoot and resolve equipment malfunctions, enhancing operational uptime.
  • Performed regular inspections and preventive maintenance on field equipment to ensure reliability and performance.
  • Trained new technicians on safety protocols and operational procedures.
  • Documented service activities and reported findings to management accurately.
  • Assisted in inventory management of tools and replacement parts efficiently.
  • Communicated effectively with clients to ensure service satisfaction consistently.
  • Drove company vehicles to and from customer locations to perform field maintenance.
  • Communicated regularly with management regarding progress made on assigned projects or tasks.
  • Responded quickly to emergency situations requiring immediate attention.
  • Serviced and repaired designated equipment to meet company standards and specifications.
  • Resolved customer inquiries promptly while providing excellent customer service at all times.
  • Utilized handheld device to update work order status.
  • Applied company safety policies consistently when performing daily tasks.
  • Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
  • Conducted site surveys for new installations, including evaluation of existing infrastructure and installation requirements.
  • Ensured customer satisfaction through timely and accurate on-site maintenance, addressing needs effectively.
  • Verified system functionality by testing equipment and connections, identifying and correcting problems.
  • Created detailed reports documenting all work performed onsite including labor, materials and expenses incurred during service calls.
  • Developed strategies for resolving complex technical issues encountered in the field.
  • Investigated root causes of recurring problems with specific hardware or software configurations.
  • Maintained inventory of parts and supplies used for repairs and service calls.
  • Trained staff members on proper use of equipment, processes and procedures.
  • Visited various field locations to assess equipment functionality and operational performance.
  • Planned installations or service calls by evaluating location, locating access and laying-out equipment and wiring plans.
  • Maintained product knowledge and aptitude to perform troubleshooting and diagnostics.
  • Collaborated with engineering teams to develop solutions to technical challenges encountered in the field.
  • Tested newly installed systems prior to deployment in order to ensure functionality.
  • Interfaced with third-party providers to troubleshoot equipment issues.
  • Monitored system performance remotely using diagnostic tools such as ping utilities or network monitoring software.
  • Installed software applications according to customer specifications.
  • Upgraded existing systems by installing new versions of operating systems or application software.
  • Assisted in developing training plans for technicians on the use of new technology.
  • Repaired faulty electronic equipment using specialized tools such as soldering irons or oscilloscopes.
  • Installed and troubleshooted field instrumentation and monitoring devices.

Education

Associates -

Computer Science
01-2012

Skills

  • Regression Testing
  • Test Planning
  • Bug Identification
  • System Integration
  • SQL
  • API
  • Project Management
  • Schedule Management
  • Cost Analysis
  • Vendor Management
  • Contractor Management
  • Customer Interface
  • Network Troubleshooting

Awards And Acknowledgements

  • ABC Award, 2019
  • ABC Award, 2022
  • ABC Award, 2026

Timeline

System Test Engineer

Cubic
06.2022 - 03.2026

Field Technician

Cubic
02.2017 - 06.2022

Associates -

Computer Science
William Seaman