William Selmon
Smyrna,GA
Summary
Aspiring Cardiac Surgeon. Engaging Student Leader. Creative and Well-Read. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Crew Member
Jan-Pro Commercial Cleaning
- Worked with a team to provide full-service commercial cleaning
- 2nd and 3rd shift hours.
Residential Care Technician
Highland Rivers Health
06.2023 - Current
- Enhanced client well-being by developing comprehensive case plans addressing individual needs.
- Reduced recidivism rates through effective case management and personalized support services.
- Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
- Streamlined documentation processes, increasing efficiency in caseload management.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Assisted clients in preparing applications for social security benefits, housing and assistance programs.
- Reduced incidents of falls and injuries by implementing safety measures throughout the facility.
- Enhanced residents'' quality of life by providing compassionate and attentive care.
Assistant General Manager
Hothead Burrito
03.2023 - 06.2023
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Implemented staff training programs that improved service quality and increased customer loyalty.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Analyzed sales data to identify trends and opportunities for menu expansion or modification based on customer preferences.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Improved employee morale through recognition programs that acknowledged individual achievements and team successes.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
Teacher
Magic Memories Early Learning Schools
06.2021 - 07.2022
- Teach grade school
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
Phone/Data Entry
RDI Corporations
10.2021 - 02.2022
- Worked with patients, customers, and a host of Doctors and Providers with scheduling appointments and entering insurance data into a file.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
- Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
- Collaborated with IT department to troubleshoot software issues, leading to a more stable data entry environment.
- Reduced turnaround time for projects by consistently meeting or exceeding deadlines while maintaining high-quality work output.
- Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
CNA
Synergy Homecare
09.2019 - 03.2020
- Worked with and on patients in Assisted Living and Nursing Rehab facilities
- Assisted patients with daily living tasks.
- Assisted patients with daily living activities, promoting independence and dignity.
- Reduced patient stress levels through effective communication and active listening skills.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Universal Care Provider
Friendship Village
05.2017 - 04.2019
- Worked with patients in Assisted Living and Nursing Rehab facilities
- Assisted patients with daily living tasks
- Ensured that meals were delivered and helped with feeding as needed.
- Enhanced patient comfort by providing compassionate and attentive care.
- Reduced patient anxiety and stress through effective communication and active listening skills.
- Promoted patient independence by assisting with daily living tasks, such as grooming, dressing, and meal preparation.
- Monitored patients'' vital signs and reported any abnormalities to the supervising nurse or physician for timely intervention.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans tailored to each patient''s needs.
- Maintained a safe and clean environment for patients by adhering to infection control protocols and performing regular housekeeping duties.
- Provided emotional support for patients and their families during difficult times, offering companionship and a listening ear.
- Assisted in the administration of medications under the supervision of registered nurses, ensuring accuracy, timeliness, and proper documentation.
- Contributed to a positive atmosphere in the care facility by fostering strong relationships with both patients and colleagues.
Universal Care Provider
Friendship Village
08.2018 - 02.2019
- Worked with patients in Assisted Living and Nursing Rehab facilities
- Assisted patients with daily living tasks
- Ensured that meals were delivered and helped with feeding as needed.
Team Member
Chipotle
08.2018 - 01.2019
- Provided excellent customer service while taking orders and preparing meals
- Operated a cash register and handled payment transactions.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Collaborated cross-functionally in order to enhance overall team performance, leading to increased efficiency in project execution.
- Facilitated successful project outcomes through meticulous organization of resources while maintaining open lines of communication among stakeholders.
Education
BA Biology -
Talladega College
Talladega, Alabama05.2023
High School Diploma -
Trotwood-Madison High School
Trotwood, Ohio05.2019
Skills
- Singer
- Theater Performer
- Creative Writer
- Communication
- Confident
- Resourceful
- Engaging
- Leader
- Lifelong Learner
- Computer
- Tech
- Customer Service
- Order Management
- Inventory Restocking
- Food Running
- Health Code Compliance
- Cooking
- Beverage Preparation
- Customer Engagement
- Safe Food Handling
- Menu Memorization
- Product Promotion
- Table Setting Knowledge
- State Regulations Knowledge
- Heavy Lifting
- Store Opening and Closing
- Sales Expertise
- Crew Leadership
- Safe Vehicle Operation
- Problem-Solving
- Time Management
- Supplies Monitoring and Restocking
- Creativity and Innovation
- Complex Problem-Solving
- Telephone Etiquette
- Visual Communication
- Production Line Work
- Hospitality Service Expertise
- Flexible Schedule
- Safety Awareness
- Initiative and Self-Motivation
- Valid Driver's License
- Teamwork and Collaboration
- Cash Handling
- Performance Improvement
- Clear Communication
- Resourcefulness
- Empathy and understanding
- Technical proficiency
- Performance management
- Stress management
- Critical thinking
- Strategic planning
- Diversity awareness
- Multitasking abilities
- Goal setting
- Analytical thinking
- Data analysis
- Public speaking
- Positive attitude
Timeline
Residential Care Technician
Highland Rivers Health
06.2023 - Current
Assistant General Manager
Hothead Burrito
03.2023 - 06.2023
Phone/Data Entry
RDI Corporations
10.2021 - 02.2022
Teacher
Magic Memories Early Learning Schools
06.2021 - 07.2022
CNA
Synergy Homecare
09.2019 - 03.2020
Team Member
Chipotle
08.2018 - 01.2019
Universal Care Provider
Friendship Village
08.2018 - 02.2019
Universal Care Provider
Friendship Village
05.2017 - 04.2019
Crew Member
Jan-Pro Commercial Cleaning
BA Biology -
Talladega College
High School Diploma -
Trotwood-Madison High School
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