- Outdoor Recreation
- Volunteering
- I participate in a variety of outdoor recreational activities
- Hiking
- Historical Exploration
- Camping
- Gardening
- Documenting and sharing travel experiences
- I like working with my hands and fixing things
- Music
- I enjoy helping others and giving back to the community
- DIY and Home Improvement
- Swimming
- Volunteer Work
- Road Trips
William Shaughnessy
Meadowbrook,PA
Summary
Dynamic sales professional with a proven track record at Gunton Pella Corporation, excelling in revenue growth and client retention. Skilled in engaging sales presentations and proficient in resolving client issues, I foster strong relationships that drive repeat business and satisfaction. Recognized in the top 3% of sales nationally, I deliver results through effective territory management and relationship building.
I have a solid background across many industries including Construction, Real Estate, HVAC, Insurance, and proven ability to guide clients through complex purchasing decisions. Successfully contributed to team sales targets by implementing strategic selling techniques and fostering customer relationships. Demonstrated ability in active listening and persuasive communication.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Sales Counselor
Givnish Funeral Homes
02.2025 - Current
- Established strong client relationships, leading to a high rate of repeat customers and repeat business
- Developed customized sales presentations showcasing the unique benefits of our products and services, which led to higher closing rates.
- Inspired trust and credibility with clients by maintaining a high level of professionalism in all interactions.
Realtor
ReMax Regency
12.2015 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Account Manager
Gunton Pella Corporation
06.2007 - 04.2025
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Called on High End Architects, Builders, and Remodelers while also meeting with their clients.
- Awarded Rookie of the Year for Trade BTB Sales 2007
- Awarded Presidents Club Top 3% in Sales 2012.
- Awarded Presidents Club Top 3% in Sales 2017
HVAC Specialist
Shaughnessy Refrigeration
06.1988 - 04.2023
- Residential and Commercial BTB Sales for Family Run Business
- Designed and Installed Commercial and Residential HVAC Systems as well as Commercial Refrigeration Installation and Service
- Project Manager for both Large Commercial and Small Residential Projects from Supermarkets to small Residential Homes.
- Project Manager for large Government Project and Residential Condominiums in Antigua, West Indes
- Ensured customer satisfaction by providing timely and accurate diagnoses of HVAC issues.
- Achieved faster repair times through well-developed troubleshooting techniques and in-depth knowledge of HVAC equipment.
- Developed long-term relationships with customers via clear communication about their needs, resulting in repeat business and referrals.
- Demonstrated versatility in skillset by proficiently servicing a wide range of HVAC makes and models.
Account Manager
ABCO Refrigeration Supply
04.2005 - 06.2007
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Streamlined internal processes for better efficiency in account management tasks.
- Fostered detailed understanding of product offerings, enabling effective communication of features and benefits to clients.
- Developed targeted presentations for key accounts, effectively communicating value proposition and securing commitments.
- Negotiated contracts with focus on maximizing profit and ensuring client satisfaction.
Salesperson
Gunton Pella
03.2003 - 03.2005
- Sold In Home Consultations for Window and Door Replacement
- Used In Home Financing to close sales and built trust to increase margins
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Awarded Rookie of the Year 2003
- Awarded Presidents Club Top 3% in the Nation 2004.
Education
No Degree - Telecommunications And Journalism
Kutztown University of Pennsylvania
Kutztown, PA01-1997
Skills
- Strong interpersonal skills
- Engaging sales presentations
- Proficient in resolving client issues
- Revenue growth tactics
- Cold calling
- Territory management
Certification
- Licensed Life Insurance Agent - 2025
- Licensed Realtor - 2015-Current
- Refrigerant Handling , Shaughnessy Refrigeration - 1998-Current
Interests
Awards
2003 Rookie of the Year Gunton Pella- Recognized for Sales among all new Employees In Home Sales
2004 Circle of Excellence Gunton Pella- Recognized for top 1% Division Wide for Sales Goals, Margins, Closing Ratios, and Client Retention
2005 Presidents Club Gunton Pella- Recognized Nationally for being top 3% in Sales across the entire network In Home Sales
2007 Rookie of the Year Gunton Pella- Recognized for Sales among all new Employees Business to Business Sales
2010 Bulldog Award Gunton Pella for Sales and Perserverence
2015 Rookie of the Year RE/MAX Regency- Recognized for Top Sales Agent in Real Estate Sales
2012 Presidents Club Gunton- Recognized Nationally for being top 3% in Sales across the Entire Network in Trade Sales
2016 Presidents Club Gunton- Recognized Nationally for being top 3% in Sales across the Entire Network in Trade Sales
2020 Circle of Excellence Gunton Pella- Recognized for top 1% Division Wide for Sales Goals, New Business Acquisition, and Account Retention
2023 Circle of Excellence Gunton Pella- Recognized for top 1% Division Wide for Sales Goals, New Business Acquisition, and Account Retention
Timeline
Sales Counselor
Givnish Funeral Homes
02.2025 - Current
Realtor
ReMax Regency
12.2015 - Current
Account Manager
Gunton Pella Corporation
06.2007 - 04.2025
Account Manager
ABCO Refrigeration Supply
04.2005 - 06.2007
Salesperson
Gunton Pella
03.2003 - 03.2005
HVAC Specialist
Shaughnessy Refrigeration
06.1988 - 04.2023
No Degree - Telecommunications And Journalism
Kutztown University of Pennsylvania
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