William Shea

My current employer is a contracted shop for the United States Postal Service, and does not currently offer work to the general public. My duties currently include:

• Inspection of fleet vehicles for general maintenance and repair. This includes all worn, leaking, or defective components.
• Performing basic fleet services including troubleshooting, replacing, or repairing all worn components in the vehicle. This includes suspension, braking, engine, cooling, electrical, fuel, transmission, and interior components.
• Performing electrical diagnosis on all of the vehicles systems.
• Roadside assistance and repair.
• Diagnosing engine issues including ignition and timing.
• Replacing frames on vehicles that require it.

Turn 5 is the parent company to several brands, this includes American Muscle, American Trucks, and Extreme Terrain. They are a retailer for aftermarket parts, and I worked in the photography department as a product installer for the website. This position included the following duties:

• Clean and detail the company vehicles in order to prepare them for photographing for website products.
• Remove the factory components from the vehicles, and install the aftermarket parts. This includes exterior panels and badges, as well as interior components.
• Move and position the vehicles in order to achieve the appropriate angles. This includes knowing how to drive a manual transmission.
• Adjust lighting in order to achieve adequate photographs.
• Maintain a clean work space, especially within the photobooth.
• Pull and maintain a parts inventory, and keep accurate work logs.

MMCO was the management company behind Audi Conshohocken, Audi West Chester, and Audi Wynnewood. I served many duties with this company, and worked my way up the ladder from lot guy/dealer trade driver to primary engine technician. I worked at several locations as I worked my way up that ladder. My duties at Audi Conshohocken included:

• Rearrange and maintain the parking lot and dealer space. This included customer vehicles for service, as well as new/preowned vehicles for sales.
• Drive vehicles for dealer trades for the sales department, test drive customer vehicles for service, and transport customers to and from the dealership.
• Wash customer vehicles for the service department.
• Detail vehicles for the sales department.
• Maintain the shop space and assure that it was presentable and profession, befitting a luxury car service center.
• Perform basic maintenance including oil changes, service light resets, replacing brakes and tires, alignments.
• Assisting senior technicians with work as needed.

I was then moved to Audi West Chester, and promoted to a flat rate technician. This happened in 2015, and I was one of the 3 technicians in service when the dealership opened. My duties and skills here included:

• Full multi-point inspections on customer vehicles.
• Maintenance on vehicles ranging from manufacturer services to replacing defective, broken or worn parts.
• Electrical and mechanical diagnosis on all systems in the vehicle.
• Diagnosing fault codes in vehicles using manufacturer specific scan tools.
• Replacing and programming defective modules.
• Performing Pennsylvania State safety and emissions inspection.
• Attending manufacturer specific training. This includes brand awareness, introductory vehicle diagnosis, electrical diagnosis and repair, and specialized engine diagnosis.

In 2016 i showed interest in specializing engine repair. I was sent to a class that specialized in this, and was moved to the Wynnewood dealership to be the engine specialist for the dealer group. These duties included:

• Diagnosis of engine issues, in particular oil consumption, timing, turbo systems, fuel, cooling, and cylinder head diagnosis.
• Removing and rebuilding engines due to timing failure, catastrophic failure, and oil consumption. This ranged from complete tear down and rebuild, short/long block replacement, cylinder head replacement, and occasional cylinder head rebuild.
• Air conditioning system servicing.
• Engine electrical diagnosis.
• Engine duties aside, I also performed all normal tasks a dealer tech would normally take part in, as covered by my time with Audi West Chester.

I briefly worked part time as a car washer and detailer for Volkswagen State College. My duties included:

• Washing and vacuuming customer cars.
• Performing detailing for service and sales.

I worked part time as a cashier and stocker for Pletcher's beer distributor in State College PA. These duties included:

• Working the cash register and assisting customers.
• Loading customer vehicles with everything from cases to kegs.
• Stocking shelves in the store as well as the freezers.