Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Shepherd

Duncanville,TX

Summary

Resourceful candidate eager to utilize technical and mechanical skills. Adept at identifying and solving problems with good understanding of electrical systems, troubleshooting and repair. Flexible and adaptable with physical stamina to work in demanding environments.

Overview

15
15
years of professional experience

Work History

Apprentice Electrician

Cotton Electric
09.2016 - 06.2024
  • Pulled wire through conduits and through holes in walls and floors.
  • Organized materials and tools in to maintain clean and neat work areas.
  • Followed all safety procedures and guidelines to promote safety while working on electrical systems.
  • Acquired valuable hands-on experience with various types of wiring systems by assisting experienced electricians in diverse installation projects.
  • Assisted in the successful completion of various commercial and residential projects by providing reliable support to journeyman electricians.
  • Connected wires to circuit breakers, transformers and other components to create working electrical systems.
  • Helped complete system installations, digging trenches, and breaking up concrete.
  • Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
  • Participated in after-hours emergency services, demonstrating dedication to customer satisfaction and prompt issue resolution.
  • Maintained accurate documentation of completed work orders, ensuring smooth project management and client relations.
  • Collaborated closely with other trades on construction sites, fostering a positive working environment for efficient project completion.
  • Developed expertise in troubleshooting common electrical issues, facilitating quicker solutions to resolve customer concerns.
  • Enhanced customer satisfaction by addressing and resolving electrical issues promptly and professionally.
  • Strengthened relationships with clients by providing exceptional service during routine maintenance visits or emergency calls.
  • I excel in troubleshooting, maintaining, retrofitting, and converting pole lights to LED in commercial parking lots.
  • I have over 7 years experience on an aerial Boom Lift. I also have my aerial license.
  • I am certified with TESLA to install electric vehicle charges.

Landscape Maintenance Foreman

CCM
07.2012 - 08.2016
  • Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
  • Implemented cost-saving measures by monitoring expenses and negotiating better deals with suppliers when necessary.
  • Boosted revenue growth through upselling additional services or suggesting improvements during client consultations.
  • Mowed, trimmed and maintained exterior building spaces on regular schedule.
  • Fostered a positive work environment that encouraged open communication among team members, increasing overall efficiency.
  • Maintained optimal plant health with regular fertilization, pest control, and proper mowing techniques.
  • Promoted safety by training crew members on equipment usage and enforcing strict safety guidelines.
  • Delivered exceptional customer service by actively listening to client needs and adjusting plans accordingly throughout projects.

Lot Porter

Explore USA RV Super Center
08.2009 - 06.2012
  • Increased efficiency in RV movement, effectively managing keys and tracking system for seamless operations.
  • Communicated with service team and other staff to assist customers.
  • Ensured timely delivery of RVs to customers by coordinating with the service department for necessary preparations.
  • Parked and retrieved RVs to enhance efficient use of parking space.
  • Streamlined RV inventory management through regular updates and effective communication with sales staff.
  • Optimized space utilization within the lot, rearranging strategically to maximize capacity and accessibility.
  • Enhanced intake process by greeting and assisting customers promptly.
  • Maintained physical appearance of lot to attract customers to business.
  • Communicated with coworkers and managers about completed duties.
  • Expedited RVs turnaround times by efficiently coordinating with service technicians for required repairs and maintenance tasks.

Education

GED -

Trinity Valley Community College
Athens, TX
06.2009

Skills

  • Hand and power tools
  • Customer Service
  • EMT/PVC Conduit
  • Conduit Bending
  • Commercial Wiring
  • Troubleshooting skills
  • Low-voltage Systems
  • Electrical Installation
  • Safety awareness
  • Electrical Systems
  • Wiring Layouts
  • 3 Phase Circuitry
  • Electrical Installations
  • Circuit Diagrams
  • Residential construction
  • Lighting Systems
  • National Electrical Code
  • 340/600 Volt Installs
  • Blueprint Reading
  • Crew Leadership
  • Decision-Making

Timeline

Apprentice Electrician

Cotton Electric
09.2016 - 06.2024

Landscape Maintenance Foreman

CCM
07.2012 - 08.2016

Lot Porter

Explore USA RV Super Center
08.2009 - 06.2012

GED -

Trinity Valley Community College

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William Shepherd