William Shopnick
Brookline,MA
Summary
Highly skilled in the field of inspection, testing, sorting, sampling, and weighing with substantial experience ensuring quality control and compliance with industry standards. Possess strong analytical abilities and adept at utilizing precision equipment to measure product specifications accurately. Proven track record in improving operational efficiency by identifying defects and implementing corrective actions to mitigate future occurrences. Demonstrated proficiency in maintaining accurate records and reports to support continuous improvement initiatives.
Overview
25
25
years of professional experience
Work History
Massachusetts State Inspector
Brilliant tire
Dorchester , MA
04.2021 - Current
- Provided excellent customer service
- Determine if the car was safe enough to pass the massachusetts standard for safety
- Reject the car if it was deemed unsafe
- Marked materials with grade or acceptance status.
- Performed administrative duties associated with inspection activities such as maintaining records and preparing reports.
- Developed reports detailing findings from inspections and investigations.
- Made adjustments to equipment or calibrated instruments to required tolerances.
- Provided safety information to contractors, engineers, or test equipment operators.
- Positioned components, parts or materials for testing.
- Identified production concerns and worked with supervisors to understand and remedy situations.
- Provided technical assistance regarding applicable laws, rules, regulations, codes, policies upon request.
- Matched arriving materials with purchase orders, submitted discrepancy forms as necessary.
Driver
Uber
Boston, Massachusetts
12.2015 - Current
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Performed minor vehicle maintenance tasks to prevent disruptions.
- Operated a variety of vehicles safely in diverse weather conditions.
- Utilized GPS and maps for efficient route planning.
- Reported any vehicle malfunctions or accidents immediately to management.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Transported clients to specified destinations safely and on-time.
- Secured merchandise, avoiding damage during transportation.
- Adhered to company policies and procedures related to safety and security standards.
- Picked up clients from specific locations to transport and drop off at destinations.
- Assisted in loading and unloading vehicles to ensure safe transport of goods.
- Kept accurate records of deliveries and customer signatures.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
Manager
Blockbuster Video
Framingham, Massachusetts
12.1999 - 12.2009
- Implemented quality control measures to uphold company standards.
- Created and managed budgets for travel, training, and team-building activities.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assigned work and monitored performance of project personnel.
- Proposed or approved modifications to project plans.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Managed annual budgeting and forecasting, optimizing resource allocation.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Recruited and hired qualified candidates to fill open positions.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Recruited and trained new employees to meet job requirements.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Ensured compliance with regulatory requirements and industry standards.
- Directed recruitment, hiring, and training of new staff members.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
Education
Associate of Arts -
Massachusetts Bay Community College
Wellesley Hills, MA06-2008
Communication Sciences And Disorders
Framingham High School
Framingham, Massachusetts05-2004
Skills
- Evidence collection
- Policy analysis
- Financial auditing
- Investigation techniques
- Public safety
- Analytical thinking
- Inspection procedures
- Critical thinking
- Goal setting
- Testing data documentation
- Technical documentation
- Decision-making
- Risk assessment
- Inventory management
- Problem-solving aptitude
- Product classification
- Interpersonal skills
- Reliability
- Teamwork
- Record keeping
- Inspection and testing reports
- Excellent communication
- Presentation skills
- Safety education
- Visual inspection
- Communication skills
- Quantitative skills
- Problem-solving
Timeline
Massachusetts State Inspector
Brilliant tire
04.2021 - Current
Driver
Uber
12.2015 - Current
Manager
Blockbuster Video
12.1999 - 12.2009
Associate of Arts -
Massachusetts Bay Community College
Communication Sciences And Disorders
Framingham High School