Summary
Overview
Work History
Education
Skills
Timeline
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William Smirl

Sacramento,CA

Summary

Customer-oriented Driver offers over [Number] years of experience in [Type] environment. Successful at route planning and navigation to complete smooth, on-time deliveries. Dependable professional committed to customer service and upholding safety standards.

Overview

26
26
years of professional experience

Work History

Driver

Dessert View Auto Auction
Sacramento, CA
02.2012 - 09.2014
  • Loaded and unloaded delivery of cars.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Maintained accurate logs of vehicle inspections and repair status.
  • Checked loads to ensure that cargo was secure and distributed evenly.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Verified the contents of inventory loads against shipping papers.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
  • Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
  • Reported any incidents involving the truck or its cargo to management immediately.
  • Participated in training sessions regarding safe driving practices and defensive driving techniques.

Tow Truck Driver

Sams Towing and Transport
Sacramento, CA
09.2009 - 02.2011
  • Assisted with the loading and unloading of vehicles onto tow truck.
  • Maintained accurate records of all towing activities.
  • Performed vehicle inspections prior to towing.
  • Provided roadside assistance services such as jump starts, tire changes, and fuel delivery.
  • Transported vehicles from accident scenes to repair shops or storage lots.
  • Inspected tow trucks before and after use for mechanical issues or damage.
  • Checked chains, cables, straps, and winches for proper operation and safety purposes.
  • Utilized radios or telephones to communicate with dispatch personnel regarding job details.
  • Communicated effectively with customers to assess their needs and provide appropriate solutions.
  • Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
  • Assisted customers in understanding how tow trucks work and what services are available.
  • Responded promptly to emergency calls from dispatch personnel or customers in need of help.
  • Provided courteous customer service at all times by being friendly, helpful, and professional.

Tow Truck Driver

Kellogg Towing and Transport
Sacramento, CA
03.1989 - 03.2008
  • Assisted with the loading and unloading of vehicles onto tow truck.
  • Maintained accurate records of all towing activities.
  • Performed vehicle inspections prior to towing.
  • Provided roadside assistance services such as jump starts, tire changes, and fuel delivery.
  • Transported vehicles from accident scenes to repair shops or storage lots.
  • Checked chains, cables, straps, and winches for proper operation and safety purposes.
  • Communicated effectively with customers to assess their needs and provide appropriate solutions.
  • Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
  • Responded promptly to emergency calls from dispatch personnel or customers in need of help.
  • Drove a variety of tow trucks depending on the size and weight of the load being towed.
  • Worked closely with other drivers, mechanics, tow operators during shifts.
  • Followed company policies and procedures related to health and safety guidelines.
  • Loaded heavy items onto flatbeds using cranes and pulleys safely and securely.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Provided safety, security and transportation in accordance with policies, procedures and regulations.
  • Prepared necessary forms and reports with accuracy to perform essential recordkeeping.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Conducted regular vehicle and equipment inspections to maintain safety and comply with laws.

Education

High School Diploma -

Hiram W. Johnson High School
Sacramento, CA
06-1982

Skills

  • Daily logging
  • Appointment Scheduling
  • Vehicle Maintenance
  • Materials Transport
  • DOT Compliance
  • Equipment Operation
  • Vehicle Inspection
  • Punctuality
  • Confidentiality understanding
  • Processes and procedures
  • Punctual and Reliable
  • City and non-city driving
  • Strategic Planning
  • Equipment monitoring
  • Transportation
  • Tow truck vehicles expertise

Timeline

Driver

Dessert View Auto Auction
02.2012 - 09.2014

Tow Truck Driver

Sams Towing and Transport
09.2009 - 02.2011

Tow Truck Driver

Kellogg Towing and Transport
03.1989 - 03.2008

High School Diploma -

Hiram W. Johnson High School

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William Smirl