William Smith
Athens,TN
Summary
Dedicated Administrative Assistant with solid background in high-volume virtual office environment focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Health Connect America, Inc
Franklin, TN
07.2022 - Current
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Answered phone calls from external contacts and provided information or directed inquiries appropriately by responding to general requests or escalating difficult and sensitive situations.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Collaborated with other departments to ensure that all operations were running smoothly and efficiently.
- Documented all patient interactions within electronic medical record systems according to HIPAA guidelines.
- Updated charts with latest information, test results and differential diagnoses.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Managed data entry tasks for the office and maintained accurate records of activities.
- Performed data entry into electronic databases.
- Completed data entry tasks accurately and quickly.
Warehouseman "A"
Cymer Chemical
Dayton, TN
01.2018 - 11.2020
- Received, stored and distributed merchandise in warehouse.
- Inspected incoming shipments for damage or discrepancies; recorded information on specified forms and reports.
- Loaded and unloaded trucks with material handling equipment.
- Maintained accurate inventory of all items received, shipped, or transferred.
- Verified accuracy of shipping documents to ensure timely delivery of goods.
- Organized warehouse space to maximize efficiency and safety.
- Tracked shipments from vendors using computer software programs such as Microsoft Excel and Access.
- Utilized forklifts, pallet jacks, hand trucks, dollies, carts, and other material handling equipment safely.
- Ensured compliance with safety regulations while operating machinery.
- Maintained a clean work area by sweeping floors and wiping down shelves regularly.
- Reported any damaged or defective products to supervisor immediately.
Associate
Hobby Lobby
01.2017 - 12.2018
- Helped customers locate items within the store using the inventory system.
- Operated equipment such as scanners and scales correctly during checkout process.
- Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Organized backroom areas to maintain a clean and organized work environment.
- Ensured compliance with company safety regulations at all times while on the job.
- Arranged and stocked new merchandise following placement directions.
Warehouseman "A"
Fujifilm
Dayton, TN
05.2014 - 01.2017
- Duties - Pulling samples of finished goods and raw materials for sales and lab testing, Logistic Staging of outbound shipments and of raw materials for production, Loading and unloading tankers & semi trailers, maintaining inventory and location of raw materials and finished goods
- Verifying production, making labels and labeling product for shipment, utilizing handheld scanner for accuracy
- Always straightening yard of outdoor stored products.
Production
Serv Pro
Athens, TN
03.2013 - 05.2014
- Duties - prepare equipment based on customer needs, safe operation of company vehicles, preform duties as instructed for fire and water damaged properties
Owner / Driver
Angels on Wheels
Akron, OH
01.2007 - 01.2013
- Duties - Driver, Scheduling, Logistics, Payroll, bookkeeping, vehicle maintenance
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Analyzed industry trends to develop competitive strategies.
- Maintained relationships with existing clients by providing superior customer service.
- Ensured compliance with local, state, and federal regulations.
- Provided direction and guidance to employees.
Education
Business Administration and Management
University of Akron
Akron, OHSkills
- Deadline-oriented
- Data Collection
- Data organization
- Documentation And Reporting
- Strong interpersonal skills
- Computer Proficiency
- Typing proficiency
- Data entry documentation
- Microsoft Excel
- Administrative Support
- Documentation and Recordkeeping
- Quality Assurance
Certification
Forklift Certified, 01/2018, 01/2020
Additional Information
Warehousing, loading & unloading, Material Flow, Inventory Control, LEAN & 6S, Logistics, Organizational, Forklift safe certified, Utilizing Yard Dog to position tankers and trailers, Safety & HAZ MAT team member.
References
References available upon request.
Timeline
Administrative Assistant
Health Connect America, Inc
07.2022 - Current
Warehouseman "A"
Cymer Chemical
01.2018 - 11.2020
Associate
Hobby Lobby
01.2017 - 12.2018
Warehouseman "A"
Fujifilm
05.2014 - 01.2017
Production
Serv Pro
03.2013 - 05.2014
Owner / Driver
Angels on Wheels
01.2007 - 01.2013
Business Administration and Management
University of Akron
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