Summary
Overview
Work History
Skills
References
Educationcertifications
Timeline
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William Smith

Brooklyn,NY

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

14
14
years of professional experience

Work History

Program Director

Black Veterans for Social Justice
01.2015 - 01.2024
  • Direct an HVRP program designed to assist homeless male veterans to secure sustainable employment & housing opportunities
  • Collaborated with community partners, government agencies, and other stakeholders
  • Supervised staff of 2 to 14 across three housing programs simultaneously, bi-weekly payroll for submission
  • Submitted program reports monthly, quarterly and annually per guidelines, manage programs budgets over 1.3 million annually, conducted supervision and staff evaluations with recommendations
  • Collaborated with multiple city, state and federal agencies, programs remain audit ready
  • Ensure each programs compliance with policies and procedures, including those related to fair housing and subsidies, and employment, supervised & placed clients in suitable housing, directed eviction prevention services
  • Directed rapid rehousing and rental assistance programs including wrap around services
  • HVRP/ DSS / STEHP/ ERAP / HUD (Programs Directed).

Director of Social Services

Linden Motor Inn
01.2017 - 01.2019
  • Directed social service unit for 66 homeless males with supervision of operations & case managers, housing & retention specialist, reviewed initial intakes & assessments, and psychosocial utilizing housing first strategy
  • Reviewed case records ensuring site compliance for oversight agencies, provided counseling to clients, staff supervision/evaluation, connected clients with sustainable employment, weekly case conferences, addressed concerns in a timely manner., ran daily client demographic reports, ensured site pass all inspections
  • Supervised viable housing placements, & service plans, submitted reports via CARES database.

Account Manager / Facilitator

Federation Employment Guidance Services
01.2010 - 01.2013
  • Managed work readiness workshops for back to the work program of 30 to 40 participants daily
  • Collaborated with recruiters from various organizations accomplishing a placement rate of 72%
  • Signed clients in and out on a daily basis in compliance with HRA protocols
  • Organized job fairs, recruitment and hiring events for the homeless and unemployed program participants.

Skills

  • Performance measurement
  • Data Analysis
  • Performance Management
  • Analytical Thinking
  • Crisis Management
  • Relationship Building
  • Team building
  • Professionalism
  • Adaptability
  • Operations Management
  • Problem-solving aptitude
  • Critical Thinking
  • Decision-Making
  • Time management abilities
  • Self Motivation
  • Adaptability and Flexibility
  • Attention to Detail
  • Time Management
  • Policy Implementation
  • Staff Development
  • Partnership Development

References

Furnish upon request

Educationcertifications

  • College of New Rochelle, BA in Social Science
  • Certify Health & Fitness Trainer / Consultant – NHFA
  • Certify CPR and First Aid Certification/ WPTI Workforce Professional
  • Mental Health Certification / Conflict Resolution

Timeline

Director of Social Services

Linden Motor Inn
01.2017 - 01.2019

Program Director

Black Veterans for Social Justice
01.2015 - 01.2024

Account Manager / Facilitator

Federation Employment Guidance Services
01.2010 - 01.2013

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William Smith