William Smith
Pine Hill,New Jersey
Summary
Dynamic and results-oriented professional with extensive experience in retail and maintenance roles, notably at Sprouts Farmers Market Inc. Excelled in enhancing customer experience through exceptional service and maintaining store standards. Proficient in order fulfillment and sanitation protocols, demonstrating a commitment to safety and efficiency. Proven ability to engage customers and manage inventory, showcasing effective written communication and produce section organization skills.
Overview
24
24
years of professional experience
Work History
Produce Clerk
Sprouts Farmers Market Inc, Grocery
Marlton , NJ
09.2023 - Current
- Rotated produce items to ensure freshness.
- Utilized product knowledge to minimize waste, repurposing or discounting near-expiry produce.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Stocked, rotated and faced products with attention to product quality and expiration dates.
- Responded to customer feedback, addressing concerns and improving service quality.
- Received and stocked incoming produce shipments.
- Provided excellent customer service by greeting each customer promptly.
- Answered shopper questions regarding shelf life and appropriate produce storage.
- Organized displays of fresh fruits and vegetables in the store.
- Monitored work environment to maintain safety, cleanliness and organization.
- Adhered to health and safety regulations, maintaining a safe shopping environment.
- Updated pricing and sales signs to promote merchandise.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Followed proper receiving procedures for perishable items.
- Checked prices and located products for customers.
Maintenance Custodian
Sprouts Farmers Market Inc, Grocery
Marlton, NJ
09.2023 - Current
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Followed established safety rules and regulations related to the use of chemicals, tools, ladders or other equipment used in performing job duties.
- Repaired furniture, fixtures and other equipment in the facility as required.
- Completed routine maintenance checks, notifying management of needed repairs.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Replaced light bulbs.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Performed daily custodial duties such as sweeping, mopping, vacuuming and dusting of all areas.
- Discarded cardboard boxes and trash in compactors and balers.
- Performed minor plumbing repairs such as unclogging toilets and sinks.
- Followed company uniform, performance and security policies with every job.
Order Fulfillment Associate
Home Depot
Lawnside, NJ
10.2013 - 06.2023
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing
- Followed procedures at all times for personal and team safety
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins
- Processed daily orders through multi-carrier manifest system
Maintenance Worker
ShopRite
West Berlin, NJ
01.2001 - 04.2002
- Clean Restrooms
- Empty Trash
- Crush Cardboard
- Sweep floors around store
- Clean up spills
Education
High School Diploma -
Millville Senior High School
Millville, NJ06.2006
Skills
- Merchandise Collection
- Pallet Jack Operation
- Efficient Order Fulfillment
- Safe Forklift Handling
- Customer Service
- Shelf Restocking
- Order Processing Efficiency
- Order Fulfillment Expertise
- Barcode Scanning
- Safety Regulation Adherence
- Customer Experience
- Willing to Learn
- Stock replenishment
- Store appearance
- Package Unloading
- Effective Written Communication
- Sanitation Protocols
- Produce section organization
- Sanitation Proficiency
- Safe Handling of Cutting Tools and Equipment
- Customer Engagement
Timeline
Produce Clerk
Sprouts Farmers Market Inc, Grocery
09.2023 - Current
Maintenance Custodian
Sprouts Farmers Market Inc, Grocery
09.2023 - Current
Order Fulfillment Associate
Home Depot
10.2013 - 06.2023
Maintenance Worker
ShopRite
01.2001 - 04.2002
High School Diploma -
Millville Senior High School
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