Open To Work
Hi, I’m
William Smith
Gig Harbor,United States
Summary
Retired USAF Master Sergeant with extensive leadership and aviation maintenance experience. Holds an MBA and has over 3,000 hours in aircraft maintenance across multiple platforms. Committed to fostering high-performing teams, optimizing deployment logistics, and mentoring the next generation of aviation professionals.
Overview
41
years of professional experience
Work History
United States Air Force, USAFJoint Base Lewis McChord, WA
Group Deployment Manager
05.2023 - 01.2026
Job overview
- Coordinated deployment schedules for personnel and equipment, enhancing mission readiness across various operations.
- Managed logistics and transportation for airmen and supplies to ensure operational readiness.
- Developed training programs for staff on deployment procedures and safety protocols, improving compliance and operational effectiveness.
- Facilitated communication between teams to streamline deployment processes and resolve issues.
- Oversaw maintenance of deployment equipment to ensure reliability and functionality.
- Implemented standard operating procedures for resource allocation during deployments, ensuring streamlined processes and optimal resource utilization.
- Analyzed deployment data to identify trends and improve future mission planning.
- Led briefings on deployment strategies, ensuring all team members understood their roles.
- Developed and maintained automated deployment scripts to ensure the successful delivery of applications.
- Coordinated with other teams to ensure proper integration between systems during deployments.
- Created detailed plans for each deployment cycle, outlining tasks and timelines for completion.
- Configured environments used for testing new deployments prior to pushing them into production.
- Collaborated with stakeholders to define project scope and objectives.
- Analyzed data related to past deployments in order to improve future releases.
- Established best practices for managing source code repositories across multiple platforms.
- Identified areas for improvement in the existing deployment processes and implemented solutions accordingly.
- Ensured application deployments were completed in a timely manner, meeting all deadlines.
- Performed root cause analysis when issues occurred during or after deployments were complete.
- Provided technical guidance and support to team members throughout the deployment process.
- Managed the entire software release process from development through production.
- Monitored deployed applications for stability and performance after releases went live.
- Assisted with user acceptance testing before deploying changes into production environments.
- Worked closely with developers to troubleshoot errors encountered during deployments.
- Conducted regular reviews of system logs to identify any potential issues prior to deployment.
- Analyzed workflows and established priorities for daily operations.
- Maintained knowledge of advances in information technology systems and applications.
- Procured IT resources for strategic and operational computing requirements.
- Communicated relevance of organizational goals, policies and procedures to IT department staff.
- Met with users, vendors and technicians to determine computing requirements.
Lighthouse Christian SchoolGig Harbor, United States
Varsity Head Coach
07.2020 - 08.2022
Job overview
- Accomplished Basketball Coach with over 10 years of experience helping military members, spouses, and student-athletes to realize their greatest performance levels in the game of Basketball. Adept in guiding players to foster their competencies, and gain new and beneficial skills. Experienced in helping players learn powerful techniques to improve their form and maximize performance and endurance. Bringing forth a personal background demonstrating powerful Coaching Skills and a commitment to the sport of Basketball.
- Collaborated with team of 12-15 players to develop framework for effective communication and best practices, enhancing knowledge sharing to align with team goals.
- Developed training programs to enhance athlete skills and performance.
- Coordinated game strategies and practice schedules for optimal team preparation.
- Mentored student-athletes on sportsmanship and teamwork principles.
The Center for Health Care ServicesBalcones Heights, United States
Process Improvement Specialist
10.2015 - 05.2016
Job overview
- Expertly conducted time study on medical prescribers. Identified multiple areas for focused improvements. If adopted prescribers could realize a minimum 30% increase of face-to-face time with clients; the identification of Non-Value Added (NVA) versus Value Added, distinguishing post face to face time as NVA, the need for Standard Work and the utilization of best practices as well as how a spaghetti diagram identifies movement and transportation wastes in the provider's processes.
- Analyzed Children’s Behavioral Health intake process to identify improvement areas per Texas Administration Code; streamlined open-door policy based on appointment availability, addressed service time gaps recorded by counselors, and eliminated annual call-log to enhance program effectiveness.
- Analyzed scanning process and identified several waste areas and duplication of work, including transportation, re-work, insufficient training effectiveness, and supervision.
- Examined centralized scheduling process for compatibility with Adult Behavioral Health section and other CHCS areas; initial findings revealed major process improvement opportunities targeting decreased write-offs and state funding fines.
- Facilitated Medical Service Pilot Committee of doctors and nurses to identify improvement opportunities and introduced decision matrix to enhance committee effectiveness.
- Delivered mental health services to clients.
United States Air ForceWrightstown, United States
AFSO21 Process Manager
03.2008 - 08.2010
Job overview
- Expert at adapting analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and organizational productivity and led the educating and training efforts of Air Force Green Belts (GB).
- Facilitated 8-Step Problem Solving workshops and advised senior leaders on performance improvement initiatives, contributing to strategic program enhancements.
- Applied data-gathering, analytical, and evaluative techniques to identify and resolve efficiency issues in joint IO programs, leading to informed decision-making and trend identification.
- Analyzed and evaluated quantitative and qualitative LSS and CPI process methods, resulting in enhanced productivity and program effectiveness.
- Conducted organizational assessments, cost-benefit analyses, and program evaluations.
United States Air ForceMultiple Locations, United States
Aircraft Maintenance Manager
07.1985 - 07.2010
Job overview
- Led maintenance production as first-line manager, providing technical authority while supervising and training over 40 personnel to ensure operational readiness.
- Established work center safety program per Air Force Occupational Safety and Health Standards (AFOSHSTDs), monitoring and ensuring compliance with safety, environmental health, and fire prevention measures for assigned personnel.
- Managed administrative functions for over 300 squadron members, facilitating mission accomplishment in OPERATIONS OEF and OIF through training currency, health assessments coordination, medical readiness database management, and immunization tracking.
Education
Jack Welch Management InstituteHerndon, VA, United States
Master's degree from Master’s in business administration
12-2020
University Overview
The Jack Welch Management Institute MBA courses provide a firm academic grounding in leadership strategy, marketing, and finance. Each is infused with Jack Welch’s winning philosophy on leadership development, people management, and more.
University of the Incarnate WordSan Antonio, TX, United States
Bachelor's degree from Applied Arts and Sciences
08-2017
University Overview
Completed requirements for a Bachelor's degree in Applied Arts and Sciences from the University of the Incarnate Word in August, 2017; curriculum included several courses in the organization development field.
Community College Of The Air ForceGunter AFB, Montgomery, AL
Associate's degree from Aircraft Maintenance Technology
03-2006
University Overview
- Certified AFSO21 Black Belt by SAF USMS
- Certified AFSO21 Green Belt by SAF USMS
- Certified 8-Step Problem Solving Model Trainer
- Lean Six Sigma Critical Thinking Beta Course, University of Tennessee
Skills
- Project management
- Deployment strategy
- Lean Six Sigma
- Value stream mapping
- Continuous quality improvement
- Process improvement
- Quality assurance and compliance
- Risk management
- Operational assessments
- Root cause analysis
- Performance metrics
- Team leadership
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkLocation Preference
On-SiteHybridRemoteSalary Range
$70000/yr - $200000/yrTimeline
Group Deployment Manager
United States Air Force, USAF
05.2023 - 01.2026
Varsity Head Coach
Lighthouse Christian School
07.2020 - 08.2022
Process Improvement Specialist
The Center for Health Care Services
10.2015 - 05.2016
AFSO21 Process Manager
United States Air Force
03.2008 - 08.2010
Aircraft Maintenance Manager
United States Air Force
07.1985 - 07.2010
Jack Welch Management Institute
Master's degree from Master’s in business administration
University of the Incarnate Word
Bachelor's degree from Applied Arts and Sciences
Community College Of The Air Force
Associate's degree from Aircraft Maintenance Technology