William Smith
Pendleton,SC
Summary
I am a retired K9 Police Officer from North Carolina with extensive training in K9 handling and instruction of new and existing K9s and their handlers to be. I started out as a K9 handler as a deputy sheriff then as a city police officer. But when I was hired as a NC Alcohol Law Enforcement agent it became clear to me that we were an agency in dire need of K9 friends and we did not have them nor the resources to obtain,train,house or transport our K9 cops.
In infancy along with with 3 other agents we started our journey to start that NCALE K9 corps and shortly after legislature funding. I became the director of that corps until my retirement. I am also very proud of my families business,initially farming with working horses and dogs but somehow ended up being a family business in the electronic pet containment world. Starting out as Pet Safe product installer and trainer for customers who requested our services. Then being asked to join PetSafe Pro dealer network. This led to us too franchising as an Invisible Fence Brand* and eventually Invisible Fence Brand* by PetSafe dealer for a little over 18 years.Then joining the PetStop Brand in 2018 till 2024 in which I sold the business and our home in Fayetteville NC to follow my wife's work as a doctor with the VA Medical Center here at the clinics in Greenville and Anderson SC where I am currently a trainer with Petsmart. My goal in my retirement was to provide training to people who could not necessarily pay for my private services and I had no interest in starting another business. Just want to do want I love and feel I am best suited and gratified from,training dogs and hopefully their peeps
Overview
34
34
years of professional experience
Work History
Dog Trainer II
Petsmart
3523 Clemson Blvd
03.2024 - Current
- Developed personalized training programs for dogs, enhancing behavior and owner communication.
- Conducted group training sessions, promoting socialization and obedience among pets.
- Assessed individual dog behavior to tailor training techniques effectively.
- Collaborated with pet owners to establish consistent reinforcement strategies at home.
- Educated clients on proper care and handling techniques to ensure safety and well-being of pets.
- Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
- Organized community workshops to promote responsible pet ownership and successful training outcomes.
- Observed dogs in various settings to determine behavioral concerns and problems.
- Implemented puppy socialization classes that promoted early development of essential social skills and appropriate interaction with other dogs and humans.
- Evaluated animals to determine temperaments, abilities and aptitude for training.
- Maintained clean training arena for group classes.
- Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.
- Consulted with owners to discuss behavioral concerns and determine final goals.
- Reduced dog behavioral issues through consistent application of positive reinforcement techniques.
- Worked individually with dogs on track for higher-level certifications in obedience and show performance.
- Imparted valuable knowledge on nutrition and exercise routines to clients, contributing to overall canine health improvement.
- Offered guidance on selecting suitable equipment such as leashes, collars, and harnesses that promote proper handling techniques while walking or training dogs.
- Watched dogs for triggers, signs of aggression and pack behaviors to formulate possible solutions.
- Maintained industry relevance by actively participating in professional development opportunities, including workshops, seminars, and conferences focused on new canine training methodologies and emerging trends.
- Instructed group classes to teach essential obedience commands, fostering well-behaved pets in various settings.
- Increased client retention by establishing trust and rapport with both dogs and their owners throughout the training process.
- Developed individualized plans for addressing aggression issues, improving safety within clients'' homes and communities.
- Enhanced dogs'' obedience levels by implementing customized training programs tailored to their specific needs.
- Assisted local animal shelters by providing training sessions for rescued dogs, increasing their chances of successful adoption.
- Employed positive reinforcement with animals using "clicker-training" method, voice rewards and food rewards.
- Conducted behavioral assessments for new clients to accurately identify training needs and goals, ensuring customized and effective programs.
- Fostered positive behavior modification in dogs with aggressive tendencies through consistent, compassionate corrective techniques.
- Addressed separation anxiety issues in dogs by implementing gradual acclimatization strategies, reducing stress for pets and owners.
- Conducted group training classes to foster socialization skills in puppies, leading to better-adjusted adult dogs.
- Observed animals during different activities to identify possible illnesses or injuries requiring care.
- Conferred with owners about methods for continuing training and reinforcing methods taught in classes.
- Talked to or interacted with animals to increase familiarity with human voices or contact.
- Observed animals closely to understand individual needs and behaviors.
- Monitored animal health, attention and behavior during training sessions.
- Created innovative ways to teach animals new behaviors and tricks.
- Modified undesirable behaviors with use of successful and safe behavior modifications techniques.
- Utilized positive reinforcement techniques to successfully train animals.
- Succeeded in training diverse animals with confident training techniques and trusting relationships.
- Delivered public presentations to educate public on animal training and behavior.
- Maintained clean, neat, and hazard-free animal areas to protect individual health and wellbeing.
- Trained animals to respond to specific cues from both owners and handlers.
- Increased dog adoption rates from shelters by providing basic obedience training, making them more appealing to potential adopters.
- Improved client satisfaction with personalized training sessions, focusing on achieving specific behavioral goals set by pet owners.
- Achieved significant improvements in dogs' behavior within short timeframe, utilizing advanced positive reinforcement techniques.
- Enhanced dog's obedience levels by implementing customized training programs tailored to each pet's unique needs and behavior patterns.
President/Owner
Pet Stop of Fayetteville
573 Christmas Berry Court
01.2018 - 01.2024
- Led strategic initiatives to enhance customer satisfaction and retention rates.
- Developed and implemented operational policies to streamline service delivery processes.
- Fostered a culture of employee engagement through training and development programs.
- Analyzed market trends to inform product offerings and competitive positioning.
- Managed financial performance, including budgeting, forecasting, and expense control.
- Established partnerships with local vendors to improve supply chain efficiency.
- Oversaw marketing strategies that increased brand visibility within the community.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
- Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
- Delivered operational excellence by optimizing resources, processes, and overall cost structure.
- Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
- Supported project management team for optimal performance.
- Reduced operational costs through strategic cost management initiatives.
- Launched new products successfully into the market after meticulous research, planning, and marketing campaigns.
- Built a diverse workforce through targeted recruiting efforts focused on diversity, equity, and inclusion principles.
- Adopted cutting-edge technologies to improve productivity levels within the organization.
- Navigated complex regulatory environments while maintaining compliance across all aspects of the organization''s operations.
Vice President
Invisible Fence Brand of Fayetteville
573 Christmas Berry Ct Fayetteville,NC 28312
01.2005 - 12.2017
- Led strategic initiatives to enhance customer engagement and brand loyalty.
- Developed and implemented marketing strategies to drive sales growth across multiple channels.
- Oversaw operations, ensuring alignment with company goals and compliance with industry standards.
- Managed cross-functional teams to streamline processes and improve operational efficiency.
- Analyzed market trends to inform product development and positioning strategies.
- Mentored junior staff, fostering professional development and enhancing team performance.
- Directed budget management, optimizing resource allocation for maximum impact on revenue generation.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
- Identified opportunities to improve business process flows and productivity.
- Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
- Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
- Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
- Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
- Transformed customer experience by designing and executing comprehensive service improvement initiatives aimed at enhancing satisfaction levels.
- Delivered strong financial performance despite challenging economic conditions by executing prudent risk management strategies throughout all aspects of business operations.
- Implemented advanced data analytics tools to drive data-driven decision-making across all levels of the organization, leading to better business outcomes.
- Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs.
- Increased company growth through collaboration with sales and marketing departments.
- Ensured regulatory compliance at all times by implementing robust internal controls systems coupled with proactive monitoring mechanisms.
- Launched new products or services in various markets by conducting comprehensive market research studies and tailoring offerings based on customer needs analysis.
- Provided strong leadership to enhance team productivity and morale.
- Implemented and developed operational standards, policies and procedures.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Executed appropriate staffing and budgetary plans to align with business forecasts.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Consolidated vendors and renegotiated contracts to optimize costs.
- Evaluated hiring, firing, and promotions requests.
- Ordered new equipment and inventory and scheduled repairs for damaged equipment.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Represented organization at industry conferences and events.
- Oversaw business-wide changes to modernize procedures and organization.
- Monitored key business risks and established risk management procedures.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Managed financial, operational and human resources to optimize business performance.
- Devised and presented business plans and forecasts to board of directors.
- Formulated and executed strategic initiatives to improve product offerings.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Created succession plans to provide continuity of operations during leadership transitions.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Initiated strategy to drive company growth and increase market share and profitability.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Oversaw divisional marketing, advertising and new product development.
- Directed technological improvements, reducing waste and business bottlenecks.
NC Alcohol Law Enforcement / Agent II
NC Department of Crime Crontrol and Public Safety
500 West Trade Street Charlotte,NC 28202
11.1996 - 01.2013
- Enforce the criminal and civil laws in the state of NC with focus on alcohol,narcotics,prostitution,human trafficking,gambling and tobacco
- Enforced compliance with state regulations and policies to ensure public safety.
- Conducted investigations into criminal activities, gathering evidence for legal proceedings.
- Collaborated with law enforcement agencies to execute search warrants and arrests.
- Trained junior agents on investigative techniques and protocol adherence.
- Analyzed case reports to identify trends in criminal behavior and recommend preventive measures.
- Developed strategic plans for community outreach initiatives aimed at crime reduction.
- Coordinated multi-agency task forces to address complex criminal operations effectively.
- Worked closely with public and remained courteous and calm while defusing tense situations.
- Performed interior and exterior security patrols and checks.
- Controlled access to high-security areas, inspecting individuals, property and other vehicles.
- Expedited case closures by maintaining organized records and evidence documentation.
- Supported cross-functional teams by providing subject matter expertise related to enforcement matters, contributing to overall organizational goals.
- Reduced repeat offenses by implementing effective prevention strategies within the community.
- Strengthened inter-agency relationships through collaborative efforts with local law enforcement partners.
- Increased overall efficiency within the department by training new employees on best practices in enforcement procedures.
- Resolved conflicts peacefully with mediation skills and conflict resolution techniques when possible.
- Enhanced public safety by enforcing laws and regulations diligently.
- Improved decision-making among team members by sharing expert knowledge about regulation enforcement methods.
- Promoted transparency by accurately reporting findings to superiors, colleagues, and the general public as appropriate.
- Ensured compliance with legal standards by staying current on relevant laws and regulations.
- Improved community relations through proactive engagement and open communication with the public.
- Maintained professionalism under high-pressure situations, ensuring consistent delivery of quality services to citizens.
- Demonstrated strong ethical conduct while handling sensitive information or dealing with vulnerable individuals.
- Collaborated effectively with fellow enforcement agents, fostering a cohesive team environment.
- Optimized resource utilization by prioritizing tasks based on urgency and impact on public safety.
- Conducted thorough investigations for accurate case resolutions.
- Minimized risks of potential hazards through thorough risk assessments before executing operations.
- Streamlined workflows in the agency by developing and implementing efficient processes for task completion.
- Assisted in crisis management during critical incidents such as natural disasters or civil unrest events, providing support to affected populations as needed.
- Enhanced operational success rates through active participation in continuous professional development opportunities.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
Asheboro Police Officer
City of Asheboro
205 East Academy Street Asheboro,NC 27203
01.1993 - 10.1996
- Enforced local laws and regulations to maintain public safety.
- Responded to emergency calls and provided critical incident management.
- Conducted thorough investigations of crimes, gathering evidence meticulously.
- Collaborated with community organizations to enhance public relations and trust.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Conducted preliminary investigations at scenes of major crimes.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Apprehended offenders and conducted interviews and interrogations.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
- Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
- Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
- Served as a school resource officer, improving relationships between youth and police through positive interactions and educational programs.
- Responded to emergency calls to provide assistance to citizens in need.
- Conducted searches of individuals, vehicles and premises.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Provided testimony in court proceedings.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Monitored criminal activity in community to identify suspicious activity.
- Monitored traffic violations, issuing citations as necessary.
- Assisted in special investigations and crime prevention programs.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Handled citation and traffic violation paperwork.
- Checked vehicle equipment for proper functioning prior to use.
- Obtained information from arrested subjects to conduct debriefings.
Trainer/Installer
PetSafe Pro Dog Fencing
573 Christmas Berry Court
01.2004 - 2006
- Developed and delivered training programs on dog fencing installation techniques.
- Facilitated workshops to enhance team knowledge of pet safety protocols.
- Utilized interactive tools to engage learners in practical scenarios.
- Assessed trainee performance and provided constructive feedback for improvement.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Optimized training delivery schedules, accommodating diverse learning styles and work commitments.
- Engaged with subject matter experts to ensure training content accuracy and relevance.
- Designed and implemented continuous learning platform, ensuring knowledge retention and skill development.
- Provided coaching and mentoring to employees.
- Established and maintained quality control standards.
- Installed and configured pet fencing systems according to customer specifications.
- Conducted site assessments to determine optimal installation locations and techniques.
- Collaborated with team members to ensure timely project completion and customer satisfaction.
- Utilized power tools and equipment effectively while adhering to safety protocols.
- Provided technical support and guidance to customers post-installation for system maintenance.
- Trained new installers on best practices and installation procedures, enhancing team performance.
- Improved installation processes by identifying areas for efficiency gains and implementing solutions.
- Maintained accurate inventory records of materials used during installations, ensuring supply availability.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Calculated materials and time needed for each job.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
- Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
- Ensured high-quality results by consistently following manufacturer specifications during installations.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Expedited installation times with efficient scheduling and coordination of resources.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Completed projects within budget constraints through careful planning and resource management.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Provided detailed documentation of completed work for accurate recordkeeping purposes, facilitating future maintenance or repairs as needed.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
- Facilitated smoother installations, organizing tools and materials in advance.
- Improved energy efficiency in installed systems by incorporating sustainable practices and materials.
- Fostered culture of continuous improvement, sharing best practices with new installers to elevate team performance.
- Ensured safety compliance during installation projects, significantly reducing workplace incidents.
- Reduced installation times through meticulous planning and execution, enhancing customer satisfaction.
- Customized installations to meet specific customer requirements, ensuring full functionality and satisfaction.
- Strengthened customer trust, meticulously documenting installation procedures and addressing any concerns.
- Achieved high levels of client satisfaction, carefully tailoring installation solutions to individual needs.
- Enhanced reliability of installed systems by rigorously testing and troubleshooting each setup.
- Reduced callbacks for installation adjustments by ensuring quality control during initial setup.
- Mitigated potential installation hazards, conducting thorough pre-installation assessments.
- Boosted repeat business by providing exceptional service and follow-up on installation issues.
- Accelerated project completion rates, coordinating effectively with team members to meet tight deadlines.
- Improved team productivity with introduction of streamlined installation processes.
- Maintained up-to-date knowledge of industry standards and technology advancements, applying them to installations for optimal results.
- Worked with diverse types of weather and ground conditions.
- Tested systems, noting issues and completing preventive maintenance.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Spread out articles or materials and examined for holes, tears and other defects.
- Researched and implemented new technologies and equipment.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Davidson County Deputy Sheriff
Davidson County Sheriff's Office
2511 East US Hwy 64 Lexington, NC 27292
01.1993 - 10.1996
- Enforced laws and regulations to maintain public safety and order.
- Conducted thorough investigations of crimes, gathering evidence and interviewing witnesses.
- Collaborated with community stakeholders to enhance crime prevention strategies.
- Managed emergency response situations, coordinating efforts with local agencies.
- Provided training and mentorship to new deputies on departmental procedures and safety protocols.
- Analyzed incident reports for trends, informing resource allocation and strategic planning initiatives.
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
- Coordinated with social services agencies like Child Protective Services or mental health specialists as required during specific incidents.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Participated actively in ongoing training programs designed to enhance skills necessary for deputy sheriff duties.
- Testified effectively in court, presenting clear evidence that contributed to successful case outcomes.
- Demonstrated leadership ability within department ranks by mentoring junior deputies and serving as a reliable source of support for colleagues.
- Enhanced public trust by providing professional and compassionate assistance during emergencies.
- Provided security at various community events, ensuring a safe environment for attendees.
- Observed jail and inmate activity to maintain order and safety.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Improved community safety by conducting routine patrols and responding to emergency calls promptly.
- Conducted thorough investigations that led to the successful prosecution of numerous offenders.
- Reduced criminal activity through diligent surveillance, proactive policing, and collaboration with local businesses and residents.
- Managed crime scenes meticulously, preserving vital evidence for forensic analysis and case resolutions.
- Developed strong relationships with community leaders, fostering open communication channels for addressing concerns collaboratively.
- Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
- Contributed to department initiatives focused on improving policies, procedures, equipment usage, or overall performance standards within the organization.
- Utilized advanced technology tools for efficient information gathering during investigations and daily operations.
- Conducted detailed interviews with victims, witnesses, and suspects, gathering crucial information for case investigations.
- Administered first aid and emergency assistance at accident scenes, saving lives and stabilizing victims until medical teams arrived.
- Reduced response times to emergency calls by optimizing patrol routes and strategies.
- Managed evidence collection and preservation, contributing to high integrity of investigative processes.
- Enforced traffic laws, contributing to noticeable decrease in traffic violations and accidents in jurisdiction.
- Reviewed and updated departmental policies, aligning procedures with current legal standards and best practices.
- Improved public trust with community policing initiatives, fostering positive relationships between sheriff's department and local residents.
- Participated in high-risk arrest warrants, ensuring apprehension of dangerous individuals while minimizing collateral risks.
- Investigated numerous cases, leading to successful resolution of various criminal activities.
- Oversaw inmate transport to court hearings, maintaining strict security protocols to prevent escape attempts.
- Led team during emergency responses, ensuring swift action to protect lives and property.
- Enhanced community safety by conducting routine patrols in high-risk areas.
- Conducted surveillance operations, gathering intelligence that led to disruption of illegal activities.
- Coordinated with local law enforcement agencies for joint operations, enhancing overall operational efficiency.
- Streamlined report writing procedures, resulting in more accurate and timely documentation of incidents.
- Negotiated peaceful resolutions during conflict situations, minimizing need for force and reducing community tensions.
- Conducted searches of individuals, vehicles and premises.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Provided testimony in court proceedings.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Monitored criminal activity in community to identify suspicious activity.
- Monitored traffic violations, issuing citations as necessary.
- Assisted in special investigations and crime prevention programs.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Handled citation and traffic violation paperwork.
- Checked vehicle equipment for proper functioning prior to use.
- Obtained information from arrested subjects to conduct debriefings.
Education
Bachelor of Science - Criminal Justice & Business
Appalachian State University
Boone, NCSkills
- Behavior modification
- Creative problem solving
- Obedience training
- Positive reinforcement training
- Private lesson instruction
- Dog body language interpretation
- Positive reinforcement
- Puppy socialization techniques
- Prong collar training
- Interpersonal communication
- Group class instruction
- Command training
- Puppy classes
- Marketing
- Resource guarding resolution
- House training strategies
- Canine nutrition awareness
- Agility training proficiency
- Private training sessions
- Continuing education commitment
- Clicker training expertise
- Training program customization
- Fear and anxiety management
- Behavioral problem solving
- Balanced training
- Behavior modification techniques
- Loss prevention
- Training equipment selection
- Seminars and workshops
- Negative reinforcement
- Leash manners development
- Advanced trick training
- Group training sessions
- Canine first aid
- Record keeping
- Animal behaviors
- Dog breeds expertise
- Clear verbal communication
- Animal handling
- Crate training
- Customer service
- Animal training
- Positive reinforcement methods
- Medication administration
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Animal welfare
- Reliability
- Organizational skills
- Team collaboration
- Active listening
- Decision-making
- Relationship building
- Team building
- Task prioritization
- Self motivation
- Interpersonal skills
- Analytical thinking
- Goal setting
- Professionalism
- Public speaking
- Time management abilities
- Continuous improvement
- Animal grooming
- Animal nutrition
- Professional demeanor
- Problem-solving aptitude
- Training program development
- Public education
- Analytical skills
- Agility training
- Evaluate temperaments
- Lead training programs
- Animal enrichment strategies
- Animal rescue
- Communication skills
- Owner relations
- Administer medications
- Animal restraint
- Store management
- Canine psychology
- Consistent approach
- Excellent communication
- Adaptability and flexibility
- Adaptability
- Written communication
Accomplishments
Related to Law Enforcement and specific to Dog Training
which are issued by the NC Justice Academy and Training Standards Commission
NC Advanced Law Enforcement Certification Holder
Certified K9 Handler
Certified ERT K9 Handler
Certified K9 Trainer
Certified K9 Handler Trainer/ FTO
Certified K9 Corps Leader/Director NC Alcohol Law Enforcement
I along with three other agents sought certification for our agency that never had its own corps. Which required the above certifications along with legislature proposals,political committee requisition,testimony and funding. Once funding was achieved I began the search for suitable rescue dogs along with assessing new pups for our newly created corps. Then the assessing of the collection of dogs for certain tasks needed by the agency moving into training and assessing the application of other agents within the agency seeking handling certification with priority going to existing certified K9 Handlers within the agency and district office needs
Affiliations
USPCA US Police Canine Assoc.
NAPWDA North American Police Work Dog Group
NPCA. Nationally Police Canine Assoc.
NNDDA. National Narcotic Detector Dog Assoc.
NTPDA. National Tactical Police Dog Assoc.
NAPCH. National Association of Professional Dog Handlers.
Languages
Spanish
Limited Working
Timeline
Dog Trainer II
Petsmart
03.2024 - Current
President/Owner
Pet Stop of Fayetteville
01.2018 - 01.2024
Vice President
Invisible Fence Brand of Fayetteville
01.2005 - 12.2017
Trainer/Installer
PetSafe Pro Dog Fencing
01.2004 - 2006
NC Alcohol Law Enforcement / Agent II
NC Department of Crime Crontrol and Public Safety
11.1996 - 01.2013
Asheboro Police Officer
City of Asheboro
01.1993 - 10.1996
Davidson County Deputy Sheriff
Davidson County Sheriff's Office
01.1993 - 10.1996
Bachelor of Science - Criminal Justice & Business
Appalachian State University