Detail-oriented professional with experience in pest control and customer service. Expertise in quality control, conflict resolution, and efficient time management to enhance service delivery and optimize operational efficiency.
Work History
Pest Control Technician
9 Months
HIVE Pest Defense | 02.2025 - 11.2025
Conducted thorough inspections of residential and commercial properties for pest infestations.
Applied targeted pest control treatments using advanced equipment and eco-friendly products.
Facilitated pest control services by commuting between Utah County and Weber County.
Worked independently to manage daily schedules and route planning efficiently.
Lot Technician
1 Year 1 Month
Ford | 01.2024 - 02.2025
Inspected vehicles for quality control and adherence to company standards.
Managed vehicle lot organization and maintained clear pathways for efficient workflow.
Organized outdoor areas to showcase products to potential customers.
Customer Service Representative
1 Year 6 Months
KOTA Energy Group | 07.2022 - 01.2024
Assisted customers with inquiries about energy services and billing issues.
Resolved customer complaints through effective communication and problem-solving skills.
Dealt with high volume of escalation had to complete day-to-day duties accurately and efficiently
Customer Experience Agent
2 Years 4 Months
Ion Solar | 02.2020 - 06.2022
Assisted customers with inquiries regarding solar energy solutions and services.
Processed customer orders and maintained accurate records in the CRM system.
Recognized customer requirements to enhance service delivery.
Education
High School Diploma
Maple Mountain High School | Spanish Fork, UT | 05.2020