William Sonday
Newberg ,OR
Summary
Dynamic and results-driven professional with extensive experience at Saia Motor Freight, excelling in freight handling and inventory organization. Proven track record of enhancing operational efficiency and employee productivity while ensuring health and safety compliance. Strong mechanical aptitude combined with exceptional leadership skills fosters a high-performing team environment.
Overview
2024
2024
years of professional experience
Work History
Dock Worker
Saia Motor Freight
- Upheld high-quality standards for all handled goods while meeting strict deadlines in a fast-paced work environment.
- Increased efficiency in loading and unloading cargo by utilizing proper equipment and techniques.
- Reduced risks of damage to cargo through careful handling and adherence to best practices in packaging and palletizing.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Zone Manager
SAIA Motor Freight
10.1992 - 08.2023
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
- Increased profit margin Number% through inventory control, cost control and increased route productivity.
- Oversaw distribution and logistics, reducing inefficiencies and streamlining processes for Type company.
- Supported regional managers, adjusting sales goals and processes for each region based on zone metrics and company objectives.
- Considered and approved policies to support company initiatives and overall performance.
- Implemented staff training programs to improve overall team skillset and reduce onboarding time for new employees.
- Improved customer satisfaction by addressing their concerns and swiftly resolving issues.
- Increased employee productivity through regular performance evaluations, coaching, and staff development opportunities.
- Fostered open communication between staff members by holding regular team meetings and encouraging feedback from all levels of the organization.
- Established and maintained safety protocols, reducing workplace accidents and ensuring OSHA compliance.
- Enhanced employee morale through recognition programs celebrating outstanding individual achievements.
- Oversaw facility maintenance tasks to preserve equipment longevity, ensuring that assets remained operational at all times for optimal efficiency levels.
- Analyzed and improved performance across zone using sales metrics and performance reports.
- Developed strong working relationships with vendors to negotiate favorable contracts and secure timely deliveries of goods.
- Delivered consistent results under tight deadlines by prioritizing tasks efficiently in accordance with business goals.
- Collaborated with other Zone Managers to share best practices, optimizing regional operations as a whole.
- Optimized zone layouts for maximum space utilization and minimized handling times.
- Managed budgets effectively, controlling costs while still maintaining high-quality standards throughout the zone.
- Coordinated cross-functional teams during peak periods to ensure adequate staffing levels were maintained across all departments within the zone.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Education
None - Physical Education And Coaching
Mount San Antonio College
Walnut, CASkills
- Loading and unloading
- Freight handling
- Mechanical aptitude
- Warehouse safety
- Health and safety compliance
- Inventory organization
- Hazardous materials handling
Timeline
Zone Manager
SAIA Motor Freight
10.1992 - 08.2023
Dock Worker
Saia Motor Freight
None - Physical Education And Coaching
Mount San Antonio College
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