William Spare
Fuquay-Varina,United States
Summary
Highly skilled and experienced Fleet Manager with proven success managing a state owned fleet of 8000 vehicles. Strong organizational and problem solving skills have resulted in increased fleet utilization, improved fleet data accuracy, and increased fleet revenue. Effective team leader that fosters a positive work environment and develops high performing teams. Over 10 years of automotive repair experience with numerous Manufacturer Service Credentials. Proficient with fleet management software, GPS telematics, NC General Statues, and fleet accounting software. Passionate about the automotive industry, fleet management and contributing to the success of the Town of Apex.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager of Vehicle Assignment and Acquisition
NC Department Of Administration, Motor Fleet Mgmt.
2022.07 - Current
- Proficiently manages a fleet of 8000 state owned passenger vehicles that are leased to 90 state agencies throughout the state of North Carolina
- Performs yearly vehicle replacement forecasting based on vehicle life cycle analysis, budget availability, and agency needs
- Manages an annual vehicle replacement budget totaling $42 million dollars
- Acts as the administrator and point of contact for 7 manufacturer procurement contracts according to the North Carolina State Term Contract
- Manages 3 department teams that include: vehicle assignment and acquisition, lot team, and the DMV title office
- I maintain close working relationships with agency directors, university chancellors, and vehicle coordinators in order to accurately assess the performance of our fleet and address any issues as they arise
- I have extensive knowledge of North Carolina general statues and division policy and I can effectively communicate our fleets rules, regulations, and procedures to our customers as well as agency leadership
- Works closely with service providers/vendors in order to effectively manage the fleets fuel management, telematics, EV charging solutions, vehicle maintenance, compliance, and utilization
- Conducts annual employee performance evaluations, training, and coaching for department staff
- Works closely with division leadership to create, evaluate, and implement division policies, procedures, and regulations
- Manages the surplus of $6.7 million dollars worth of vehicles annually
- Created a daily vehicle loaner program to address agency needs while improving vehicle utilization, vehicle compliance and division revenue
- Increased division revenue by $9.5 million dollars for the fiscal year of 2022 through new vehicle assignments, surplus revenue and the loaner fleet revenue
- Manages our DMV titling office that conducts new vehicle titles, titling agency owned vehicles, vehicle registrations, agency title requests, driver license checks, surplus plates, daily invoicing, and monthly office audits
- Works closely with Division Director to implement Governor Cooper’s Executive Order 80, and Executive Order 246 initiatives through the adoption of electric and alternative fuel vehicles.
Assistant Manager of Vehicle Assignment
NC Department Of Administration - Motor Fleet Mgmt
2021.04 - 2022.07
- Assisted department leadership by co-managing department staff
- Created and submitted purchase orders using the NC E-Procurement system
- Acted as a point of contact for vehicle vendors and maintains a close relationship to monitor vehicle orders, cancelations, and revisions
- Received purchase orders and entered vehicle data accurately into the Motor Fleet Management system, Holman Insights, WEX, GeoTab Telematics, DMV Stars, Teams and Excel spreadsheets
- Managed new vehicle assignments, change of assignments, and ensures all vehicle assignment paperwork is accurate with the correct approval signatures, funding codes, and driver information
- Upon vehicle turn in I determined the possibility of reassignment based on age, mileage, condition, and vehicle performance
- Assigned, ordered, and managed fleet’s WEX fuel credit cards and NC QuickPass transponders
- Using the State Surplus software I created and managed the weekly surplus list, generated odometer disclosure statements and organized vehicle deliveries
- Worked closely with the service department, accounting department, and executive team to accomplish division goals
- Assisted in the daily operations of the DMV office such as titling new vehicles, titling agency owned vehicles, vehicle registrations, agency title requests, driver license checks, surplus plates, daily invoicing, and office audits
- Directed the vehicle assignment lot team as well as dealing with their personnel issues, performance reviews, and providing guidance when needed
- Produced the department’s monthly KPI report and weekly DPS replacement list.
Level II Automotive Technician
NC Department Of Admin, Motor Fleet Management
2019.07 - 2021.04
- Performed routine preventative maintenance on new, used and surplus state vehicles
- Specializing in the diagnosis and repair of electrical and software concerns
- Performed major engine overhauls and drivetrain replacements when needed
- Communicated with customers to ensure the proper repairs were performed
- Helped fellow employees diagnose and perform repairs daily
- Provided excellent customer service by performing offsite repairs and tows as needed
- Gained working knowledge of the parts department, including inventory management and ordering specialty parts
- Helped management with miscellaneous tasks on a daily basis.
Business Owner / Operator
PAPAS AUTO PARTS
2014.12 - 2018.10
- Owned and operated a business specializing in the sale of used OE parts and accessories for late model BMW’s
- Oversaw all aspects of a small business including, financial accounting, inventory management, Inventory forecasting, merchandise acquisition, merchandise advertising, sales, shipping, returns, customer service, and employee training
- Managed business financials using Microsoft Excel, QuickBooks, and Microsoft Word
- Performed business performance reporting, inventory reporting, and financial reporting
- Researched and acquired new inventory as well as performed inventory management on over 10,000 items
- Determined item pricing, item advertising, and applicable shipping costs
- Packaged and shipped all orders within 24 hours and provided tracking information for every item sold
- Performed hiring, training, and daily management of employee
- Resolved all customer concerns or complaints and achieved 100% customer satisfaction.
Service Technician
AUTO PARK HONDA
2008.10 - 2015.12
- Oversaw and managed a team of 4 other service technicians
- Delegated work to my team based on skill level and time requirements
- Performed coaching and team building exercises as needed
- Inspected and performed any needed repairs to customer’s vehicles
- Performed any needed preventative maintenance to customer’s vehicles
- Diagnose and repair electrical concerns using factory specific materials and tools
- Checked in and quality inspected fleet of new vehicles
- Diagnose and repair any warranty concerns
- Performed all work in a proficient and timely manner.
Project Supervisor
N FIVE HOLDINGS
2006.08 - 2008.07
- Oversaw miscellaneous tasks during the construction of an 80,000 sq/ft warehouse/office building
- Managed multiple contracting teams to ensure daily goals were achieved on time
- Followed specific directions and relayed those directions effectively to contractors and general labor
- Opened the worksite daily and locked up at the end of the day
- Ensured materials and equipment were on site daily to ensure all work could be performed
- Assisted with building management upon construction completion
- Was the point of contact for tenants such as Lowes Home Improvement, and The American Red Cross
Education
High School Diploma -
Rockville High School
Vernon, Connecticut2006
Vocational 2 Year Degree -
Nascar Technical Institute
Mooresville, North Carolina2008
Certified Automotive Fleet Manager Candidate -
NAFA Fleet Management Association
Edison, New Jersey2024
Associates - science - Pre Engineering Candidate
Wake Technical Community College
Raleigh, North CarolinaSkills
- Proficient in Fleet Management software, telematics systems, fleet compliance, and asset procurement.
- Advanced knowledge of the North Carolina DMV, its systems, rules / regulations, and procedures
- Successfully completed Ford, Nissan/Infinity, Honda, and GM factory service training
- NAFA CAFM Certification Candidate
- Accomplished fleet manager of 8000 vehicle fleet throughout the state of North Carolina.
- Excellent time management, Strong communication skills, and high attention to detail.
- Experience with EV and sustainable fuel initiatives and program implementation.
- Hard working with a positive attitude.
Certification
- EPA 609 HVAC Certificate
- Hybrid Technology Certificate
- Geotab installation Certificate
- NC DMV STARS system Certification
- Fork lift certified
- Ford FACT Credentials
- Nissan NATT MSAT
- Honda Manufacturer Training
- AC Delco Training
- North Carolina Notary
Timeline
Manager of Vehicle Assignment and Acquisition
NC Department Of Administration, Motor Fleet Mgmt.
2022.07 - Current
Assistant Manager of Vehicle Assignment
NC Department Of Administration - Motor Fleet Mgmt
2021.04 - 2022.07
Level II Automotive Technician
NC Department Of Admin, Motor Fleet Management
2019.07 - 2021.04
Business Owner / Operator
PAPAS AUTO PARTS
2014.12 - 2018.10
Service Technician
AUTO PARK HONDA
2008.10 - 2015.12
Project Supervisor
N FIVE HOLDINGS
2006.08 - 2008.07
High School Diploma -
Rockville High School
Vocational 2 Year Degree -
Nascar Technical Institute
Certified Automotive Fleet Manager Candidate -
NAFA Fleet Management Association
Associates - science - Pre Engineering Candidate
Wake Technical Community College
- EPA 609 HVAC Certificate
- Hybrid Technology Certificate
- Geotab installation Certificate
- NC DMV STARS system Certification
- Fork lift certified
- Ford FACT Credentials
- Nissan NATT MSAT
- Honda Manufacturer Training
- AC Delco Training
- North Carolina Notary
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