William Spelger

Business Entrepreneurship Student with 5 years of experience driving innovative projects and enhancing community living standards. Proficient in video editing, Excel, social media, and PowerPoint, with a proven track record in operations management and customer satisfaction. Adept at leveraging analytical skills to achieve significant production improvements and resolve customer issues efficiently. Manage all business operations, including production, distribution, and design oversight. Develop and execute daily marketing strategies to boost website traffic. Address and resolve customer requests and complaints efficiently. Enhanced production output by 25%. Resolved over 50 customer complaints successfully. Assist customers with inquiries and requests, ensuring satisfaction and timely task completion. Collaborate with team members to enforce rules and maintain a safe and enjoyable environment. Address customer needs promptly, enhancing overall service quality and guest experience. Monitored pool areas to ensure safety and enforce rules, resulting in a secure environment. Collaborated with team to maintain cleanliness and safety, enhancing overall guest experience. Responded to medical emergencies with CPR training, ensuring prompt and effective care. Conducted regular water scans, preventing potential hazards and ensuring swimmer safety.