William Staley
18508 Kent Ave,MD
Summary
Sharp with strong background in logistics and transportation management. Adept at delivering exceptional customer service with knack for making quick decisions. Strategic and committed to keeping safety as highest priority.
Overview
15
15
years of professional experience
Work History
Yard/Dispatch Manager
Nicolock Paving Stone
03.2015 - Current
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Received new orders, prepared documentation, and assigned personnel.
- Recorded and secured archives of customer requests, services performed, and other dispatch information to maintain accurate records and appropriate filing systems.
- Utilized customer feedback to improve customer service.
- Answered phone calls and responded to customer emails.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Developed contingency plans for unexpected events, minimizing disruptions to daily operations.
- Streamlined communication processes for better coordination between drivers, customers, and warehouse staff.
- Established strong relationships with vendors, negotiating contracts that benefited both parties in terms of cost savings and reliability.
- Communicated with customers to provide delivery updates and resolution.
- Scheduled and organized delivery routes.
- Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
- Scheduled deliveries and pickups according to customer needs.
- Improved dispatch efficiency by implementing new scheduling and routing strategies.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
Laborer
Environmental Quality Resources
02.2014 - 03.2015
- Observed site safety rules to maximize protections for team members and equipment.
- Followed instructions and safety protocols while operating machinery and equipment.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
Larborer/Loader Operator
Rinker Materials Concrete Pipe
03.2009 - 01.2014
- Inspected and maintained heavy equipment used in construction projects.
- Increased load accuracy by carefully monitoring weight distribution and adjusting processes accordingly during material handling activities.
- Consistently maintained clean worksites through diligent removal of debris, contributing to improved safety conditions for fellow workers.
- Assisted in training new team members on proper loader operation procedures, ensuring consistent quality standards across the workforce.
- Performed preventive maintenance to prolong life of equipment.
- Assessed work sites daily for potential hazards.
- Performed routine lubricating, fueling and cleaning loaders.
- Operated heavy equipment to move large quantities of dirt and debris.
- Properly operated loader by starting engine, shifting gears and pressing pedals and levers.
- Operated loaders in a variety of weather conditions and terrain types, demonstrating adaptability and resilience under challenging circumstances.
- Loaded and moved materials such as dirt and rocks based on specific job needs.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
Catoctin High School
Thurmont, MD06.2008
Skills
- Paperwork Processing
- Quality Control
- Route Planning and Adjustment
- Phone dispatch
Timeline
Yard/Dispatch Manager
Nicolock Paving Stone
03.2015 - Current
Laborer
Environmental Quality Resources
02.2014 - 03.2015
Larborer/Loader Operator
Rinker Materials Concrete Pipe
03.2009 - 01.2014
High School Diploma -
Catoctin High School
Similar Profiles
Kareem HernandezKareem Hernandez
Asphalt Laborer at Stone PavingAsphalt Laborer at Stone Paving
Ashantae RussellAshantae Russell
Sales Coordinator at Millennium Paving Stone LimitedSales Coordinator at Millennium Paving Stone Limited
Sean AbercrombieSean Abercrombie
Truck Driver at Sarnia Paving StoneTruck Driver at Sarnia Paving Stone