William Stanley
Antelope,CA
Summary
With a proven track record at KSS Event Staffing, I excel in incident reporting and tenant issue resolution, demonstrating strong communication skills. Leveraging my security guard license and detail-oriented approach, I've significantly enhanced safety and client satisfaction. My adeptness in Microsoft Office and administrative support underpins my ability to streamline operations and achieve operational excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Security Officer
KSS Event Staffing
07.2023 - Current
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Case Management Assistant/Front Office Supervisor
JW Enterprises & Associates
02.2020 - Current
- Assisted with the development and implementation of case management policies and procedures, contributing to a more efficient department.
- Work with homeless, diverse and low-income populations to assist in coping with mental health, substance abuse and recovery issues.
- Increased access to resources for clients by actively researching available community programs and services.
- Attended regularly scheduled case management and staff meetings.
Assistant Property Manager
Eugene Burger Management Corporation
03.2017 - 01.2020
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Apartment Leasing Agent
Property Management Consultants
07.2013 - 03.2017
- Managed move-in and move-out processes efficiently, minimizing vacancies by coordinating unit turnovers quickly and effectively.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Implemented innovative advertising campaigns that increased visibility of available properties in the marketplace, attracting quality applicants for vacant units.
- Provided exceptional customer service by promptly responding to inquiries and addressing concerns from both current residents and prospective clients alike.
Texas Works Advisor
Health And Human Services Commission
05.2010 - 07.2013
- Used computer-aided guidance packages such as skills assessment tools, career planners, psychometric tests, and personal inventories to assist clients in determining strengths and weaknesses.
- Selected qualified applicants to refer to employers for possible job placement purposes.
- Sorted out jobs relevant to interests of candidates to forward information to candidates.
- Wrote job orders from employers to record accurate description of required job duties, working hours and wages.
Education
Paralegal Certification - Law (Pre-Law)
Blackstone Career Institute
Allentown, PA06.2019
Bachelor of Science - Business Management
Texas Southern University
Houston, TX05.2009
High School Diploma -
Grant Union High School
Sacramento, CA05.2003
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Detail Oriented
- Telephone and email etiquette
- Strong Communication Skills
- Administrative Support
- Tenant issue resolution
- Microsoft Office
- Effective communication skills
- Data Entry
Affiliations
- Red Cross
- Loaves and Fishes
- Macedonia Baptist Church
Certification
- [Weapons Of Mass Destruction], 2 Protect and Serve - 2023
Youth Group at Macedonia Baptist Church
I work with young boys who are at the age where they are transitioning into becoming young men by reminding them to keep there faith in God at the head of there life, making sure they don't fall in today's society where drugs are running ramped
Timeline
Security Officer
KSS Event Staffing
07.2023 - Current
Case Management Assistant/Front Office Supervisor
JW Enterprises & Associates
02.2020 - Current
Assistant Property Manager
Eugene Burger Management Corporation
03.2017 - 01.2020
Apartment Leasing Agent
Property Management Consultants
07.2013 - 03.2017
Texas Works Advisor
Health And Human Services Commission
05.2010 - 07.2013
Paralegal Certification - Law (Pre-Law)
Blackstone Career Institute
Bachelor of Science - Business Management
Texas Southern University
High School Diploma -
Grant Union High School
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