Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline

William Starks

Memphis,TN

Summary

Providing Exceptional Operational Leadership, Healthcare Education, and Top-Rated Patient Care. Successful history of developing initiatives to boost service quality and standards of care. Instrumental in ensuring operational responsibilities align with mission and vision of organization. Capable of acting as change agent to create cultural adjustments and improve overall work environment.

Professional healthcare provider with significant experience in primary care. Strong focus on team collaboration and delivering results. Known for adaptability and reliability in dynamic environments. Skilled in patient diagnosis, treatment planning, and chronic disease management. Recognized for empathetic patient care and effective communication.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Primary Care Physician

Independent Contractor
09.2024 - Current
  • Continuously updated clinical knowledge through participation in continuing medical education programs and professional conferences.
  • Developed long-lasting relationships with patients and families, fostering trust in the primary care setting.
  • Provided timely referrals to specialists when necessary, ensuring patients received appropriate care for specific needs.
  • Reduced patient wait times by efficiently managing appointments and prioritizing urgent cases.
  • Implemented evidence-based strategies to increase immunization rates among pediatric patients within the practice population.

Regional Medical Director

Landmark Recovery
07.2022 - 01.2024
  • The RMD provides recommendations on assessing, diagnosing, and treating individuals with mental disorders.
  • RMDs are responsible for examining, evaluating, and diagnosing drug abuse disorders in patients acquiring treatment for substances such as alcohol, benzodiazepines, and opiates, including buprenorphine therapy.
  • The position directs the management, investigation, and identification of acute and chronic medical diseases.
  • Psychiatric diagnoses, medical conditions, social difficulties, and substance use disorders (opioids, benzodiazepines, alcohol, or stimulants, for illustration) addictions can all be treated with medicines prescribed by RMDs.
  • An RMD provides psychotherapy services to the patients at this facility.
  • RMDs are the medical professionals accountable for developing biopsychosocial prescriptions and therapy.
  • Adhering to the most advanced standards of care, RMDs effectively perform their duties.
  • As part of their education, psychiatric nurse practitioners are guided in therapy by regional medical directors, with the opportunity to work on complicated and advanced/consolidated addictive and psychiatric cases alongside the RMDs in a corroborative association.
  • RMDs engage in daily patient management, collaborating with a care group that includes therapists, psychologists, patient care advocates, psychiatrists, and other consultants, such as obstetricians.
  • RMDs are accountable for the most advanced and current standards of evidence-based benchmarks of patient care of patients in general medicine, psychology, the biopsychosocial model, psychiatry, and cognitive-behavioral therapy.

Medical Director

El Paso State – Supported Living Center
01.2020 - 01.2020
  • Directed team of up to 8 nurses, 3 primary care providers (NP/physician), 3 dental staff members, and 3 psychiatric staff members; performed all management duties for dental, psychiatric, and neuropsychiatric health centers.
  • Provided quality long-term care, cultivated collaborative work environments, promoted open-door management policy, and championed professional development initiatives for staff members.
  • Ensured employees expectations and responsibilities aligned with clinic’s strategic vision and mission.
  • Transformed communication/collaboration between consultants, neurological service, pharmacy, and psychiatry teams; eliminated communication gaps and ensured ongoing partnership throughout units.
  • Achieved 70% improvement in QC/compliance after implementing peer-review process for documentation.
  • Consistently ranked top performer during weekly/monthly quality control checks and reviews due to operational enhancements resulting in exceptional quality of clinical care.

President | CEO | Medical Director

Elite Starks Family Medicine
01.2018 - 01.2020
  • Spearheaded day-to-day operations, provided oversight and direction to ensure consistency, safety, and quality of patient care; continuously identified innovative integration initiatives to benefit employee health/well-being.
  • Led team of providers/staff, implemented/executed quality control measures, and fostered positive relationships with hospitals/consultants.
  • Maintained awareness of advances in medicine, computerized diagnostic/treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
  • Consulted with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
  • Delivered top-notch primary care to every patient, which resulted in exemplary 4.6/5.0 average satisfaction score.
  • Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
  • Relied upon to handle billing reimbursements, ensure payroll accuracy, maintain supply inventory, and manage overall ongoing business operation expenses.
  • Implemented active patient panel and created clearly-defined protocols for entire organization.
  • Successfully founded practice, handled budget-balancing/AR duties, and trained/coached all staff members.

Family Practitioner | Primary Care Physician

Spring Klein Family Medicine
01.2015 - 01.2018
  • Provided full-spectrum family medicine services and delivered assistance, targeted interventions, screening, and referrals consistent with organizational framework, operational guidelines, and best practices.
  • Guided staff during daily operations, maintained federal compliance throughout facility, and improved communication within medical team while managing healthcare budget.
  • Established quality care-focused procedures and deployed active patient panel while maintaining above average patient satisfaction survey scores.

Education

Ed.D. - Doctoral Candidate

Abilene Christian University
05.2025

Bachelor of Science - Biology

Loyola University of New Orleans

Doctor of Medicine - MD

University of Tennessee Health Science Center
01.2004

Skills

  • Direct Report
  • Leadership
  • Cross-Department
  • Collaboration
  • Executive
  • Communication
  • Medical Practice
  • Strategic Growth
  • Pediatric Primary Care
  • Advanced Cardiac Life Support
  • Telemedicine consultations
  • Acute care management
  • Laboratory interpretation
  • Physical examination
  • Minor surgical procedures
  • Interprofessional collaboration

Accomplishments

  • Supervised team of 30 staff members.
  • Resolved product issue through consumer testing.
  • Documented and resolved issues which led to resolutions.
  • Supervised team of 30 staff members.

Certification

  • Board certified family practitioner
  • My areas expertise lies in women's health, men's health, pediatrics, procedures and medical leadership

Languages

Spanish
Limited Working

Timeline

Primary Care Physician - Independent Contractor
09.2024 - Current
Regional Medical Director - Landmark Recovery
07.2022 - 01.2024
Medical Director - El Paso State – Supported Living Center
01.2020 - 01.2020
President | CEO | Medical Director - Elite Starks Family Medicine
01.2018 - 01.2020
Family Practitioner | Primary Care Physician - Spring Klein Family Medicine
01.2015 - 01.2018
Loyola University of New Orleans - Bachelor of Science, Biology
University of Tennessee Health Science Center - Doctor of Medicine, MD
Abilene Christian University - Ed.D., Doctoral Candidate
William Starks