Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

William Steidley

Kaizen Auto
Troy,MO
1
Certification
20
years of professional experience

I was raised with a strong work ethic that emphasized showing up on time, taking pride in my work, and staying late when necessary to get the job done right. Those values have remained with me throughout my career.

Master Automotive Technician with 20 years of experience specializing in BMW, Tesla, and advanced automotive diagnostics. Extensive expertise in high-voltage electric vehicle systems, electrical troubleshooting, drivability diagnostics, and customer service. Proven leader who helped launch Tesla's St. Louis Service Center, trained technicians across the United States and internationally, and consistently delivered high-quality repairs while improving shop efficiency and customer satisfaction.

Work History

Lead Automotive Technician

1 Year 2 Months
Kaizen Auto | 05.2025 - Current
  • Lead daily shop operations, diagnostics, scheduling, and repair workflow.
  • Perform advanced drivability and electrical diagnostics.
  • Coordinate parts procurement and customer communication.

Automotive Technician / Mobile Service Technician

10 Years 5 Months
Tesla | 05.2013 - 10.2023
  • Helped launch Tesla's St. Louis Service Center.
  • Diagnosed and repaired complex EV systems.
  • Trained technicians across the U.S. and internationally.
  • Performed mobile service and supported complex diagnostics.

BMW Certified Technician

3 Years 11 Months
Autohaus of Clayton | 06.2009 - 05.2013
  • Diagnosed and repaired BMW systems.
  • Performed warranty repairs and maintenance.
  • Used BMW ISTA diagnostics.

BMW Certified Technician

2 Years 1 Month
Elmhurst BMW | 06.2006 - 07.2008
  • Performed BMW diagnostics and repairs.
  • Specialized in electrical troubleshooting.
  • Delivered high-quality workmanship.

Education

No Degree - Automotive Repair

Universal Technical Institute | Chicago, IL

No Degree - Automotive Repair

BMW STEP Program | Orlando, FL

Skills

Advanced Diagnostics
High-Voltage EV Systems
Electrical Diagnostics
Drivability & Performance
BMW ISTA
Tesla Toolbox
Shop Leadership
Technician Training
Customer Relations
Repair Planning
Workflow Management
Problem Solving

Certification

  • BMW Certified Technician
  • Tesla Factory Trained Technician
  • High-Voltage Electric Vehicle Systems
  • Additional ASE or manufacturer certifications (add as applicable)

Timeline

Lead Automotive Technician

Kaizen Auto
05.2025 - CurrentRead More

Automotive Technician / Mobile Service Technician

Tesla
05.2013 - 10.2023Read More

BMW Certified Technician

Autohaus of Clayton
06.2009 - 05.2013Read More

BMW Certified Technician

Elmhurst BMW
06.2006 - 07.2008Read More

Universal Technical Institute

No Degree from Automotive Repair
Read More

BMW STEP Program

No Degree from Automotive Repair
Read More
William Steidley