William STEINER

• Preparation of educational slides for students in Pharmacy regarding medical device industry.
• Conference at the University.

Realize B2B opportunities by providing regulatory requirements ensuring high-quality customer service:

• Review requests within the day
• Answer within 3 days (Resolution, Sending for support, Redirection)
• Respond to urgent request during the day
• Report gaps of compliance to EMEA direction and provide the options of resolution.

Facilitate the initiation of business relationship by developing Technical Data Sheets (TDS) that covers MDS Portfolio:

• Distribute tasks to MDS EMEA Regulatory team and perform weekly alignment meetings
• Definition of a tracking tool and metrics
• Participate to the preparation of the BDx Procedure and lead the preparation of Template to facilitate the preparation and review of TDS.
• Train interns to the TDS preparation
• Perform TDS preparation through data collect, completion from multifunctional teams (RA, QA, R&D, B2B, Marketing, Product StewardShip)
• Prepare then review drafts with the Marketing representative and Regulatory Affairs representative before final submission in our electronic system for control.
• Upload and new approved versions and manage updates in the repository intended to customers.
• Provide inputs and options regarding process for updating TDS depending on NoC and customer feedback.