William Stevens
Merritt Island,FL
Summary
Dynamic professional with extensive experience in customer service and food handling, notably at Valentino's Restaurant. Proven ability to maintain high standards of cleanliness and organization while efficiently preparing meals. Skilled in resolving customer complaints and managing teams, ensuring quality service and satisfaction in fast-paced environments.
Overview
2025
2025
years of professional experience
Work History
Cook/assistant Manager
Valentino's Restaurant
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Facilities Manager
Wawa
06.2020 - 03.2024
- Responded to building emergencies and managed repairs.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
Service Manager
Chipotle
06.2015 - 07.2020
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Education
Liberal Arts
Nyack High School
Nyack, NY06.1986
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
Timeline
Facilities Manager
Wawa
06.2020 - 03.2024
Service Manager
Chipotle
06.2015 - 07.2020
Cook/assistant Manager
Valentino's Restaurant
Liberal Arts
Nyack High School
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