William stewart
Lemoyne,PA
Summary
Dynamic Department Supervisor at Lowe's with a proven track record in enhancing customer satisfaction and optimizing inventory management. Skilled in problem resolution and team training, I successfully implemented practices that reduced waste and improved service quality, fostering a productive and compliant work environment.
Overview
15
15
years of professional experience
Work History
Department Supervisor
Lowe's
03.2021 - Current
- Supervised daily operations, ensuring compliance with company policies and safety standards.
- Trained and mentored team members to enhance productivity and improve service quality.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Coordinated scheduling and workflow for department staff to meet customer demands efficiently.
- Resolved customer inquiries and issues promptly, enhancing overall satisfaction ratings.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Built and designed large displays weekly to promote specific products.
Pantry Supervisor/GSR
Homewood Suites
10.2010 - 11.2021
- Supervised pantry operations, ensuring compliance with health and safety regulations.
- Trained and mentored team members on food storage and inventory management practices.
- Implemented efficient inventory tracking systems to minimize waste and optimize stock levels.
- Coordinated with kitchen staff to facilitate timely preparation of meals and special events.
- Managed procurement processes, negotiating with suppliers for quality ingredients at competitive prices.
- Monitored pantry cleanliness and organization, fostering a safe work environment for staff.
- Collaborated with culinary team on seasonal menu changes, ensuring optimal use of fresh ingredients.
- Maintained a clean and sanitary work environment, contributing to a successful health inspection rating.
Design Specialist
Home Depot
10.2010 - 10.2011
- Developed innovative design solutions for customer projects, enhancing overall satisfaction and engagement.
- Collaborated with cross-functional teams to ensure alignment on design objectives and project timelines.
- Conducted thorough assessments of customer needs, translating requirements into effective design strategy.
- Presented design proposals to clients, effectively communicating the value of proposed solutions.
- Delivered visually appealing designs within tight deadlines, ensuring timely completion of projects.
Education
High School Diploma -
Bishop McDevitt
Wyncote, PASkills
- Customer service
- Problem resolution
- Workplace safety
- Problem-solving
- Time management
- Inventory management
- Receiving oversight
- Retail management
Timeline
Department Supervisor
Lowe's
03.2021 - Current
Pantry Supervisor/GSR
Homewood Suites
10.2010 - 11.2021
Design Specialist
Home Depot
10.2010 - 10.2011
High School Diploma -
Bishop McDevitt