Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

William Stickney

Kennesaw,GA

Summary

Self-motivated repair technician talented in maintaining, repairing and installing biomedical devices and equipment. Provides detailed safety tests, calibrations and inspections to deliver safe and functional equipment. Practiced in keeping confidential patient and medical information in medical settings private

Overview

42
42
years of professional experience

Work History

Product Support Engineer

HealthTronics Inc.
Kennesaw, GA
11.2004 - Current
  • At HealthTronics Inc we provide equipment repair services on a wide array of equipment
  • HealthTronics is a manufacture of line of Urology and Pain Management equipment obtained through various acquisitions
  • My primary focus is to provide technical support and training in all for the HMT equipment line
  • I am a Factory Authorized Trainer for the HMT Litho Diamond Lithotripter as well as the Service Center Radiation Safety Officer.

Installation and Repair Center Manager

HealthTronics Surgical Services Inc.
Marietta, GA
02.2001 - 11.2004
  • Interfaced with sales and customers providing technical details for HealthTronics distributed Line of equipment, the HMT LithoTron, OssaTron and Diamond
  • Managed in-house staff in the preparation and deployment of the devices
  • Managed the in-house repair center operations working closely with the onsite Manufactures liaisons
  • Provided technical support to a thirty man field service group
  • Provided operational service training to new hire clinical technologists.

Senior Engineer

Revlis X-ray Supply Co.
Thaxton, VA
05.1998 - 02.2001
  • Offered a partnership in a small Independent Service organization providing Equipment, Parts, Field Service, and Installation of Diagnostic X-ray equipment East of the Mississippi
  • At this time I cultivated past relationships and established new contacts to build a base of business that would provide steady revenues to allow me to pursue other entrepreneurial endeavors.

District Manager Field Service Operations Mid-Atlantic Region

COHR Master Plan
Fredericksburg, VA
06.1995 - 04.1998
  • In April of 1995 Mid Atlantic Clinical Engineering Services was acquired by COHR Master Plan
  • At the time COHR was one of the largest Medical Equipment Asset Management company’s in the US
  • COHR had a field service group of Fifteen Engineers in the Mid-Atlantic region servicing Anesthesia, Sterilizers, Diagnostic Radiology and CT service
  • Shortly after the acquisition I was placed as Manager of this group
  • At this time I was Managing the day to day operation, assisted sales with service and equipment proposals
  • Created budgets, managed my groups P/L, provided feedback to senior management concerning national parts agreements, Provide technical support on equipment installations.

Field Service Engineer

Mid Atlantic Clinical Engineering Services
Fredericksburg, VA
04.1988 - 06.1995
  • Joined a start up Independent service organization owned by a group of Hospitals associated with a large buying group known as Voluntary Hospitals of America (VHA)
  • Provided x-ray repair services in the Mid- Atlantic States until 1990 when I was asked to help establish an in-house repair/ rebuild shop as well as perform Installations on refurbished GE systems
  • At this time I developed second sourcing skills
  • As the shop expanded I was given my first opportunity to manage employees as well as day to day operations of the repair/rebuild shop.

Field Service Engineer

Radiology Services Inc.
Georgetown, MA
05.1986 - 03.1988
  • Provided x-ray field service for an Independent service organization specializing in Siemens X-ray systems
  • At this time I had my first exposure performing installations on Radiographic rooms
  • The company distributed a line of low end Radiographic rooms, for which I became one of the company’s installers.

Bio Medical Equipment Repair Specialist

U.S. Air Force
Camp Springs, MD
05.1982 - 05.1986
  • Radiology Repair Technician Attached to Malcolm Grow Medical Center primarily responsible for off site clinics in the Washington DC area including Bolling AFB, The Pentagon, Defense Intelligence Agency and the National Security agency
  • Member of a traveling equipment repair team traveling the east coast and six overseas site performing repairs, calibrations and DOD equipment acceptance testing
  • Honorable Discharge May 1988.

Education

Certificate of Completion - Opus II/Urology Imaging System

Dornier Med Tech
Kennesaw, GA
03-2009

HMT Litho Diamond Instructors Course -

Lengwil
Switzerland
05.2004

Landauer Radiation Safety Course -

Atlanta
GA
09.2003

HealthTronics BV/25 Gold System Course -

Atlanta
GA
01.2003

Philips Medical Systems BV Family Course -

Edienhoven
Netherlands
10.2002

HMT LithoTron Maintenance and Troubleshooting Course -

Atlanta
GA
03.2002

InfiMed Digital Imaging Installation and Service -

Syracuse
NY
06.1995

Whitecross Engineering Advanced Imaging Training -

Fredericksburg
VA
05.1992

Hil-Rom Patient Room Equipment -

Andrews AFB
MD
04.1985

NCO Preparatory Course -

Andrews AFB
MD
11.1984

Advanced Electronics for Medical Instrumentation -

Sheppard AFB
TX
10.1984

Marquette Electronics Maintenance Course -

Walter Reed Army Hospital
DC
07.1984

Bio-Medical Equipment Maintenance Specialist -

Sheppard AFB
TX
05.1983

High School Graduate -

Portsmouth Senior High School
NH
06.1981

Skills

  • Troubleshooting
  • Technical support
  • Proficient with a variety of hand and power tools
  • Proficient in various service maintenance software
  • Able to read and interpret electronic schematics
  • Able to interface with sales and customers
  • Management capabilities
  • Able to work independently and problem solve

References

References available upon request.

Timeline

Product Support Engineer

HealthTronics Inc.
11.2004 - Current

Installation and Repair Center Manager

HealthTronics Surgical Services Inc.
02.2001 - 11.2004

Senior Engineer

Revlis X-ray Supply Co.
05.1998 - 02.2001

District Manager Field Service Operations Mid-Atlantic Region

COHR Master Plan
06.1995 - 04.1998

Field Service Engineer

Mid Atlantic Clinical Engineering Services
04.1988 - 06.1995

Field Service Engineer

Radiology Services Inc.
05.1986 - 03.1988

Bio Medical Equipment Repair Specialist

U.S. Air Force
05.1982 - 05.1986

Certificate of Completion - Opus II/Urology Imaging System

Dornier Med Tech

HMT Litho Diamond Instructors Course -

Lengwil

Landauer Radiation Safety Course -

Atlanta

HealthTronics BV/25 Gold System Course -

Atlanta

Philips Medical Systems BV Family Course -

Edienhoven

HMT LithoTron Maintenance and Troubleshooting Course -

Atlanta

InfiMed Digital Imaging Installation and Service -

Syracuse

Whitecross Engineering Advanced Imaging Training -

Fredericksburg

Hil-Rom Patient Room Equipment -

Andrews AFB

NCO Preparatory Course -

Andrews AFB

Advanced Electronics for Medical Instrumentation -

Sheppard AFB

Marquette Electronics Maintenance Course -

Walter Reed Army Hospital

Bio-Medical Equipment Maintenance Specialist -

Sheppard AFB

High School Graduate -

Portsmouth Senior High School

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William Stickney