William Stonecipher
Nashville,TN
Summary
Experienced professional in international transportation and logistics with a proactive approach to overcoming challenges. Strong problem-solving skills and a results-oriented mindset. Recognized for adaptability and creativity. Committed to making meaningful contributions and advancing organizational goals through dedication and drive. Seeking to advance career with UPS, aspiring to transition into a role as a product manager or enterprise account manager in the future.
Overview
19
19
years of professional experience
1
1
Certification
Work History
International Account Executive
UPS
08.2016 - Current
- International Growth Expert
- Manage a book of business valued at around $5 million annually
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads
- Work with sales team members to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Work with key decision makers to develop, implement, and organize efficient supply chains to meet demand based on need and cost
- Built relationships with customers to promote long term business growth and partnerships
- Negotiated prices, terms of sales and service agreements
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing
Account Executive
UPS
01.2015 - 08.2016
- Managed an account base with a value of over $6 million annually
- Work with customers to help manage expectations, uncover solutions and additional business, and add value of UPS offerings
- Direct workload to appropriate representatives to help meet all customers' needs when necessary
- Co-Coordinator of the Take Charge program and active in Women's Leadership Development
- Contributed to event marketing, sales and brand promotion
- Contributed to team objectives in fast-paced environment
Inside Sales Account Manager
UPS
12.2009 - 12.2015
- Managed and prospected a territory with three other account managers in the South Jersey and Philadelphia market
- My role in the organization was calling customers and selling UPS services for accounts who spent between $45,000 and $450,000 per year
- Achieved territory growth from 93 percent to 105 percent effective on average during my time in the territory
- Captured business by explaining, demonstrating and highlighting products through conversations and formal presentations
- Attained sales quotas consistently through tenacious dedication to always seeking new business and efficiently closing sales
- Incorporated new products seamlessly and integrated offerings into routine sales calls
- Call Quality – Peer Review Mentor - contributed to team success by helping train and motivate less experienced team members
Management Trainee
Penske Truck Leasing
11.2007 - 12.2009
- Management trainee for Penske Truck Leasing
- I learned to manage four branches in the Knoxville Tennessee area along with many district rental agents
- I was partially responsible for a $10 million dollars per year in rental business for the company and helped to manage operations during an economic downturn
- Acted with integrity, honesty, and knowledge to promote culture of company
- Handled day-to-day customer or client questions via telephone or email
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts
- Gained knowledge of company policies, protocols and processes.
Loader/Unloader
UPS
05.2006 - 01.2008
- I was a loader / unloader on the midnight shift in UPS Knoxville for my last two years of college where I facilitated customer service
- Lifted and slid packages weighing up to 150 pounds on conveyor belts or tugs to transport items.
- Collaborated with team members to maintain efficient workflow.
- Followed all safety and security protocols to minimize risk of injury.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Education
Bachelor of Science - Communications, Advertising, Political Science
University of Tennessee
Knoxville06.2007
Skills
- Microsoft Office 365 Suite
- CRM proficiency
- Effective Communication Skills
- Territory management
- Customer acquisition
- Client onboarding
- Business development
- Sales cycle management
- Sales strategy
- Contract negotiation
- Problem-solving abilities
- Continuous improvement
Career Skills
- Microsoft Office Suite
- Fluent with Excel
- Effective Communication Skills
Certification
- International Certification Level 1
- International Certification Level 2
- International Certification Level 3
Timeline
International Account Executive
UPS
08.2016 - Current
Account Executive
UPS
01.2015 - 08.2016
Inside Sales Account Manager
UPS
12.2009 - 12.2015
Management Trainee
Penske Truck Leasing
11.2007 - 12.2009
Loader/Unloader
UPS
05.2006 - 01.2008
Bachelor of Science - Communications, Advertising, Political Science
University of Tennessee
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