William sutcliffe iii
Pahrump
Summary
Dynamic and results-driven professional with extensive experience at Amerigas, excelling in safety compliance and equipment monitoring. Proven ability to enhance team productivity through effective communication and proactive problem-solving. Recognized for implementing process improvements that reduced downtime and trained personnel in utility system maintenance, fostering a culture of teamwork and efficiency.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
Work History
Lead/Utility Worker
Amerigas
01.2017 - 06.2025
- Operated utility vehicles to transport materials and equipment efficiently.
- Assisted in maintaining cleanliness and organization of work areas.
- Learned safety protocols to ensure compliance during daily tasks.
- Supported team by performing routine maintenance on tools and equipment.
- Adapted quickly to new procedures and changes in workflow processes.
- Contributed to team efforts by completing assigned tasks promptly and accurately.
- Monitored inventory levels and reported shortages for timely replenishment.
- Collaborated with other departments to ensure seamless coordination and optimize resource allocation.
- Worked closely with management in developing long-term strategies for department success.
- Assisted with facility upgrades, contributing to a more modern and efficient working environment.
- Reduced downtime through regular equipment maintenance and timely repairs.
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Verified that all safety procedures were followed while working on utility systems.
- Trained other personnel in proper maintenance and repair of utility systems.
- Inspected utility systems to confirm fully-functioning operation and to identify necessary repairs.
- Performed preventive maintenance and repairs on various types of equipment.
Groundskeeper
Pet Cremations
04.2012 - 01.2017
- Maintained landscapes through regular mowing, trimming, and weeding to enhance aesthetic appeal.
- Operated lawn care equipment including mowers, blowers, and trimmers efficiently and safely.
- Collaborated with team members to execute seasonal planting and garden maintenance projects effectively.
- Implemented sustainable practices by utilizing organic fertilizers and pest control methods to promote healthy growth.
- Conducted routine inspections of grounds to identify issues and recommend timely repairs or improvements.
Shift Manager
Adult Super Store
10.2010 - 08.2012
- Oversaw daily operations, ensuring adherence to safety protocols and company policies.
- Managed team schedules, optimizing labor resources for peak efficiency.
- Led training programs for new employees, enhancing onboarding experience and retention rates.
- Implemented process improvements, reducing operational downtime and increasing productivity.
- Resolved customer complaints promptly, enhancing satisfaction and loyalty metrics.
- Analyzed operational data to identify trends, guiding strategic decisions for future shifts.
- Promoted a positive work environment through open communication and constructive feedback.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Education
Genneral
Charter Oak High
Covina, CA06-1993
Skills
- First aid and CPR
- Safety compliance
- Power tool operation
- Hand tool proficiency
- Lockout and tagout procedures
- Cleaning procedures
- Equipment monitoring
- Willing to learn
- Teamwork
- Hand and power tool use
- Time management
- Multitasking Abilities
- Excellent communication
- Heavy lifting
Timeline
Lead/Utility Worker
Amerigas
01.2017 - 06.2025
Groundskeeper
Pet Cremations
04.2012 - 01.2017
Shift Manager
Adult Super Store
10.2010 - 08.2012
Genneral
Charter Oak High
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