William Svensson

• Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
• Interpreted drawings and schematics to pinpoint sources of mechanical issues.
• Operated a variety of shop equipment safely and efficiently.
• Maintained a clean working environment at all times.
• Inspected vehicles for damage and recorded findings to facilitate repairs.
• Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
• Performed maintenance inspections, tune-ups, oil changes and other key services.
• Removed, replaced, balanced and rotated new or used tires to maintain on-road safety

Unloaded products from incoming transports.

• Inspected unloaded product for shortages, damage, quality or deterioration of packing and reported findings to supervisor.
• Cleaned up spills quickly using appropriate safety protocols such as wearing protective gear when necessary.
• Stocked shelves with new merchandise and checked for outdated or damaged items.
• Received and stocked merchandise in the store.
• Checked tire pressure and performed tire repairs, installations and maintenance tasks.
• Repaired punctures and patched tubes as needed.
• Performed oil changes, lube jobs, filter replacements, and other minor maintenance services on customer vehicles.

• Trained new employees on company policies, procedures, techniques and customer service standards.
• Cross-trained in every store role to maximize operational knowledge.
• Monitored employee attendance, timekeeping, and breaks throughout the shift.
• Counted out cash drawers at end of each shift and logged profits into computer system.
• Directed employees through daily routines.
• Managed cash positions and made bank deposits.
• Provided feedback on job performance as well as coaching opportunities when necessary.
• Responded promptly to any emergency situations that arose during the shift.
• Maintained accurate records of shift activities, employee performance evaluations, and inventory levels.
• Ordered supplies and ensured stock levels were sufficient for daily operations.
• Handled customer complaints, questions and inquiries.
• Managed scheduling for 30+ employees.