William Sweeney
Pullman
Summary
Currently, a full-time student at Washington State University studying Viticulture and Enology. Looking for any opportunity to enhance my experience and knowledge in the wine industry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bulk Milk Hauler and Lab Analyst
Ferdinand's Creamery
02.2023 - 05.2024
- Graded, measured, weighed, and sampled Grade-A raw milk to be transferred to the creamery facility via a 26-ft milk tanker
- Implemented standard operating procedures to verify quality control
- Prioritized work assigned, maintained accurate records of work performed and initiated corrective action in case of defective records or inadequate care plans
- Gathered laboratory samples, monitored fluids, and read test results to make accurate care decisions
- Performed high-complexity testing by preparing specimens for analysis and maintaining assay quality
- Troubleshot and resolved raw milk equipment and process issues
- Trained and supervised junior technicians in laboratory protocols
- Recorded and interpreted laboratory results to present to senior colleagues
- Investigated and resolved issues related to laboratory processes and procedures.
Cheese and Ice Cream Production
Ferdinand's Creamery
09.2022 - 05.2024
- Calculated and performed whey titrations for accurate and safe acidity levels
- Coordinated and executed cheese raking, stacking, and slicing of cheese curd
- Fulfilled cheese milling allowing for appropriate loading for cheese pressing
- Operated stationary sealing machinery to allow for sealed cheese cans
- Carried out sanitation and cleaning protocols throughout the entire creamery
- Applied effective time management techniques to meet tight deadlines
- Learned and adapted quickly to new technology and software applications.
Tasting Room Associate
Chateau Lill
05.2023 - 08.2023
- Supported marketing efforts by capturing guest contact information for future outreach campaigns.
- Maintained a clean and inviting tasting room, ensuring an enjoyable atmosphere for visitors.
- Greeted tasting room visitors and answered questions with upbeat attitude and professionalism.
- Aided in the development of seasonal tasting menus, incorporating new wine releases and customer preferences.
- Handled cash transactions accurately and efficiently while maintaining a high level of customer service.
- Collaborated with team members to ensure seamless guest service and efficient operations during busy hours.
- Assisted in planning and executing special events, creating memorable experiences for attendees.
- Assisted in training new team members on tasting room procedures, policies, and best practices for customer engagement.
- Managed tasting room inventory.
Home Staging Assistant
Northwest Staging and Design LLC
06.2018 - 08.2022
- Managed warehouse inventory to allow for efficient furniture use
- Loaded and unloaded staging truck
- Participated in consulting arrangement of furniture staging
- Selected furniture, lighting, and accessories to enhance design concepts
- Conducted client consultations to understand requirements and preferences.
Cook and Server
Qdoba Mexican Resturant
07.2019 - 02.2020
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot
- Prepared food items in compliance with recipes and portioning control guidelines
- Greeted and interacted with customers to fully understand their orders and needs
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, and sanitation
- Checked for quality, kept track of old and new items, and rotated stock to confirm the freshness of food and ingredients
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Christmas Tree Salesman
Donna's Christmas Trees
11.2019 - 12.2019
- Greeted customers and educated them on current promotions
- Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires
- Met performance targets and exceeded service standards with every interaction
- Recommended complementary purchases to customers, increasing revenue
- Developed strong rapport with customers and created a positive impression of the business
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Bachelor of Science - Viticulture And Enology
Washington State University
Pullman, WA05.2025
Skills
- CRITICAL THINKING
- CREATIVITY
- WORK ETHIC
- CALM UNDER PRESSURE
- DIGITAL TECHNOLOGY
Certification
- Class 12 Mast Permit (2028-07)
- Food Handler's License (2024-09)
- Driver's License
Timeline
Tasting Room Associate
Chateau Lill
05.2023 - 08.2023
Bulk Milk Hauler and Lab Analyst
Ferdinand's Creamery
02.2023 - 05.2024
Cheese and Ice Cream Production
Ferdinand's Creamery
09.2022 - 05.2024
Christmas Tree Salesman
Donna's Christmas Trees
11.2019 - 12.2019
Cook and Server
Qdoba Mexican Resturant
07.2019 - 02.2020
Home Staging Assistant
Northwest Staging and Design LLC
06.2018 - 08.2022
Bachelor of Science - Viticulture And Enology
Washington State University
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