William Sweeney
Cumming,GA
Summary
Partner with a professional organization offering customers and employees: ethical behavior and sustainable values
Overview
31
31
years of professional experience
Work History
Key Account Manager
Moriondo Coffee Company
05.2024 - Current
- Established and maintained strong relationships with key stakeholders to drive client satisfaction and retention.
- Developed strategic account plans to align client objectives with company goals, enhancing service delivery.
- Analyzed market trends and competitor activities to identify growth opportunities within key accounts.
- Collaborated cross-functionally with sales, marketing, and product teams to ensure seamless execution of client initiatives.
Sales Manager
ITsimple
02.2023 - 11.2024
- Owned Sales Cycle for Municipalities, and Law Enforcement Entities
- Communicated Value Proposition Differential
- Presented Digital Demo to prospects
- Networked at scheduled events
- Emailed prospects to follow up
- Sold Mobile Apps as (SaaS)
- Utilized Nutshell CRM to close Geneva County, Macon County, Jasper County, City of Ball Ground, GA, Beckley County, Taliaferro County, City of Chattanooga, City of Covington, TN and Turner County Sheriff’s Office, GA
- Developed and implemented sales strategies to enhance market penetration and customer engagement.
- Led cross-functional teams to streamline operations and improve sales processes.
Development Manager
Six Degrees North
05.2021 - 07.2022
- Cold Called Manufacturing prospects
- Completed Coffee Demo’s
- Sold Costa Coffee and Luziane Tea to Temple Emanu - El, Sandy Springs, GA and Jackmont Hospitality
- Identified manufacturing and warehouse distribution prospects via HubSpot CRM
- Initiated and Submitted Comprehensive Customer Proposals via HubSpot
- Collaborated with Operations and Marketing to deliver “best-in-class” solutions
- Sold Costa’s Smart Café to YAH Agency, UKG Software, Gray Shift and Coffee to Will & Emery, LLP, Carver Hotels, and KIA
- Analyzed market trends to inform product strategy and align with customer needs effectively.
- Fostered relationships with stakeholders to facilitate communication and streamline project execution.
Account Executive
Electronic Merchant Services
10.2020 - 05.2021
- Consultative Selling - POS and Website Solutions
- Sold POS restaurants and retail outlets
- Sold POS to JJ&J Liquor Emporium
- Collaborated with Operations on installs and customer service issues.
- Developed and maintained strong client relationships to drive sales growth.
Account Executive
Primo Water
05.2017 - 04.2020
- Sold Single Cup Coffee and Bottled Water to Northside Hospital, Atlanta, GA
- Sold Lavazza Whole Bean Brewers to City of Sandy Springs, GA
- Identified SMB’s
- Utilized SUGAR CRM to close Crown Castle, Apartment Locations, James Bates, LLP and Cabot Corporation
- Mentored junior account executives, fostering professional development and teamwork skills.
- Conducted presentations to potential clients, effectively communicating value propositions.
Territory Sales Manager
Aramark Refreshment Services
09.2005 - 04.2017
- Utilized C.L.A.S.S Sales Training and Sales Challenger Skills to target and qualify SMB’s
- Won office coffee, vending, water filtration and micro market opportunities
- Utilized Salesforce CRM and data.com to close Invesco, Novellis, Troutman Sanders, LLP, Cooper Lighting, Amwins, and Boys & Girls Club
- Trained and mentored junior sales staff, enhancing team performance and fostering professional development.
- Fostered strong relationships with key clients, ensuring high levels of customer satisfaction and retention.
- Developed and implemented strategic sales plans to enhance market penetration and drive revenue growth.
- Consulted and Coordinated with Management and Operations to craft “win-win” Solutions
- Achieved # 3 Nationally
- Won Circle of Excellence, President’s and Vice-President’s Club
Sales Consultant
Primo Water - Crystal Springs
05.2001 - 08.2005
- Initiated, Developed and Managed Walmart – Crystal Springs Home/Office Street Water Program
- Sold coffee and water to SMB’s
- Employee of The Month
- Won Salesperson of The Year (2002-2004)
- Cultivated strong relationships with clients, enhancing customer satisfaction and loyalty.
Customer Service Manager
Office Depot Inc
09.1998 - 06.2000
- Led customer service team to enhance client satisfaction and loyalty through effective training programs.
- Developed and implemented strategies for conflict resolution, resulting in improved customer retention rates.
- Oversaw performance metrics tracking, identifying areas for process improvements and increasing operational efficiency.
- Coordinated cross-functional initiatives to align customer service goals with overall business objectives, enhancing service delivery.
Retail Sales Manager
Computer City
07.1994 - 05.1997
- Led team in achieving sales targets through effective coaching and performance management.
- Developed and implemented merchandising strategies to enhance product visibility and customer engagement.
- Analyzed inventory levels to optimize stock turnover and reduce markdowns.
- Executed promotional campaigns, driving foot traffic and increasing overall store revenue.
- Facilitated regular team meetings to communicate goals, share feedback, and foster a collaborative work environment.
Education
MBA - International Management
University of Dallas
Irving, TX05.1974
BA - Economics
Johnson C. Smith University
Charlotte, NC08.1968
Skills
- Team Building
- Effective Listener
- Salesforce
- HubSpot
- Nutshell CRM
- SaaS Knowledge
- Google Sheets
- MS Office
Timeline
Key Account Manager
Moriondo Coffee Company
05.2024 - Current
Sales Manager
ITsimple
02.2023 - 11.2024
Development Manager
Six Degrees North
05.2021 - 07.2022
Account Executive
Electronic Merchant Services
10.2020 - 05.2021
Account Executive
Primo Water
05.2017 - 04.2020
Territory Sales Manager
Aramark Refreshment Services
09.2005 - 04.2017
Sales Consultant
Primo Water - Crystal Springs
05.2001 - 08.2005
Customer Service Manager
Office Depot Inc
09.1998 - 06.2000
Retail Sales Manager
Computer City
07.1994 - 05.1997
BA - Economics
Johnson C. Smith University
MBA - International Management
University of Dallas
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