Senior-level consultant with broad experience and readiness for high-impact advisory roles. Skilled in strategic planning, problem-solving, and effective communication. Strong focus on team collaboration and driving results, adaptable to changing needs. Known for reliability and building trust within teams and organizations.
Overview
5
5
years of professional experience
Work History
Senior Advisor
OneDigital Advanced Health
08.2023 - Current
Developed personalized strategies to guide clients on medical benefits, enhancing overall satisfaction and retention.
Facilitated client education on complex medical benefits, ensuring clarity and support throughout the decision-making process.
Monitored and maintained CMS compliance across 900+ sales, resulting in a flawless complaint record.
Executed smooth transitions in sales process to enhance customer experience from opening pitch to final close.
Led team initiatives to surpass sales goals, resulting in measurable performance enhancements.
Established licensing in 27 states, broadening market reach and fostering new business relationships.
Developed and implemented strategies for compliance with federal and state regulations.
Client Service Specialist
Charles Schwab
08.2021 - 06.2023
Collaborated with advisors to enhance client experiences, ensuring satisfaction and retention.
Guided clients through financial transaction processes, ensuring accurate transfers, deposits, and account openings.
Executed asset acquisition initiatives resulting in over $10 million in new assets, contributing to branch's growth in clientele.
Led client meetings focused on account setup and transitions, guaranteeing smooth execution of procedures.
Networked with professionals to promote Schwab services, increasing branch visibility.
Managed client account inquiries using Charles Schwab's proprietary systems to ensure accuracy and efficiency.
Sales Representative
Wireless Advocates
02.2021 - 01.2022
Achieved sales goals by promoting mobile devices to Costco members through clear and persuasive communication.
Established and nurtured client connections to enhance referral rates and foster repeat business.
Conducted targeted training for new hires in sales techniques, contributing to increased team performance and productivity.
Established trust with Costco employees, enhancing sales and customer satisfaction.
Conducted visits to various Costco locations across the state to enhance operational effectiveness.
Analyzed carrier offerings to provide accurate recommendations, ensuring optimal client satisfaction.
Education
Bachelor of Business Administration - Organizational Leadership and Management, Professional Sales