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William Tamblin
Boerne
Summary
I am Seeking to expand my knowledge and skill set, improve or exceed the company's needs, and always ready to take on any task at hand and efficiently act on the task given.
Professional with strong background in e-commerce and digital marketing. Proven track record in driving online sales, optimizing user experience, and managing cross-functional teams. Adept at leveraging data analytics, SEO, and PPC to achieve business goals. Known for adaptability, strategic thinking, and collaborative approach to achieving results.
Experienced with managing e-commerce operations, including digital marketing and customer experience optimization. Utilizes data-driven insights to enhance online sales performance and streamline processes. Strong understanding of e-commerce platforms and strategic planning for sustained growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Ecommerce manager
Mannapove
04.2023 - Current
- Responsibilities: Compiling spreadsheets, gathering data, building platforms, overseeing and improving the company's sales, managing websites, providing customer service, maintaining accurate records of stock, data analysis, and managing domestic and international platforms.
- Managed inventory control processes for seamless order fulfillment and customer satisfaction.
- Established a comprehensive social media strategy to promote products and interact with customers in real-time, driving brand loyalty.
- Analyzed sales trends, identifying opportunities for growth and proactively addressing underperforming categories or products.
- Helped find leading online retailers and platforms to connect with consumers.
- Supervised a team of e-commerce specialists, providing guidance and performance feedback to foster professional development.
- Customized e-commerce platforms by building new products, designing landing pages and integrating new vendors and apps to further enhance website UI and UX.
- Coordinated closely with customer service representatives to address inquiries promptly and effectively resolve issues related to online purchases.
- Collaborated with cross-functional teams to develop and launch new products, meeting market demands.
- Implemented effective search engine optimization techniques to increase organic site traffic and improve keyword rankings.
- Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
- Negotiated vendor contracts to secure favorable terms, ensuring profitability while maintaining strong supplier relationships.
- Boosted online sales by implementing targeted marketing campaigns and optimizing website content.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Implemented systems and procedures to increase sales.
- Negotiated with shipping providers to secure cost-effective rates, lowering operational costs and increasing profit margins.
- Coordinated with IT department to ensure website security measures are up-to-date, protecting customer data from breaches.
- Conducted market research to identify emerging trends, guiding strategic direction of online merchandising.
Assistant manager
Walmart
12.2015 - 04.2022
- Responsibilities: Merchandising areas, implementing new ideas to increase sales, Gain knowledge in various areas including whole salesfloor and their departments, certification in forklift and powerjack.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Bandera High
06.2015
Skills
- Sales Management
- Business Development
- Analytics
- Strategic Planning
- Business Analysis
- Process Improvement
- Microsoft Office
- E-commerce platforms
- Competitor analysis
- Pricing strategy
- Action planning
- Inventory tracking
- Sales strategy development
- Data analytics
- Customer order management
- Operating procedures and policies
- Marketing strategy development
- Business objective analysis
- Profitability assessments
- Shipping and receiving oversight
- Sales statistics analysis
- Inventory management
- Strategic account development
- Sales records management
- Account servicing
- Market trend analysis
- Business development and planning
- Sales targeting
- Strategic planning
- Digital sales
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 6-20 staff members.
Certification
Forklift certified
Interests
Timeline
Ecommerce manager
Mannapove
04.2023 - Current
Assistant manager
Walmart
12.2015 - 04.2022
High School Diploma -
Bandera High
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