Summary
Overview
Work History
Education
Skills
Timeline

William Tate

Chattanooga,TN

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting, and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

Signet Jewelers
03.2019 - 01.2023
  • Managed opening and closing procedures and implemented changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Created and maintained safe and secure work environments for employees.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Verified inventory counts remained within semi-weekly tolerance levels and compiled financial data in compliance with budget.
  • Coached sales associates in product specifications, sales incentives, and selling techniques to maintain high productivity and performance metrics while significantly increasing customer satisfaction ratings.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Independent Representative

AmeriLife
05.2018 - 03.2019
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
  • Identified and solicited sales prospects in agency databases.
  • Created sources for continuous client referrals within the community using networking skills.
  • Analyzed customers' needs and financial situations to recommend appropriate life and health insurance policies.
  • Maintained high standards of customer service by building relationships with clients.

Lead Partner

Rock City Gardens Inc
05.2014 - 05.2018
  • Handled cash register operations and customer transactions to process payments.
  • Trained, coached, and mentored sales associates for maximum performance.
  • Answered customer questions about products and services, helped locate merchandise.
  • Processed and stocked merchandise in accordance with store standards.
  • Presented professional image consistent with company's brand values.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.

Education

High School Diploma -

Ridgeland High School, Rossville, GA
05.2017
  • Enrolled in AP and STEM courses
  • Extracurricular Activities: Chorus, Theater
  • HOSA Member
  • FFA Member

Skills

  • Client Needs Assessment
  • Hiring and Onboarding
  • Business and Staff Management
  • Performance Monitoring, Evaluation, and Development
  • Effective Working Relationships
  • Merchandising
  • Payroll Administration and Timekeeping
  • Inventory Tracking and Management

Timeline

Assistant Store Manager - Signet Jewelers
03.2019 - 01.2023
Independent Representative - AmeriLife
05.2018 - 03.2019
Lead Partner - Rock City Gardens Inc
05.2014 - 05.2018
Ridgeland High School - High School Diploma,
William Tate