Summary
Overview
Work History
Education
Skills
OSHA Compliance
Timeline
Generic

William Taylor

Montville,NJ

Summary

Self-motivated, tech-savvy leader driven to succeed. Someone who connects to people and enjoys meaningful interactions, while expanding business network and ultimately supporting all. Strives to deliver great customer experience by building relationships and ultimately turning curious consumers into loyal clients. Tenacious sales focus and track record able to maintain and exceed market share with unsurpassed client-centric acumen and integrity

Overview

35
35
years of professional experience

Work History

Custom Home Sales and Solutions Advisor

ADT
02.2019 - Current
  • Leading the northern NJ market in a team of 14
  • In-home, sales appointments and customized solution offerings by both self-generated leads and set appointments through call center
  • Cross-selling through self generated leads in commercial and industrial markets in partnership with assigned sales executive.
  • Maintain an over 69% closing ratio and consistently reach and exceed goals with multiple sales awards
  • Increased number of opportunities through self-generated appointments by means of networking and referrals
  • Support Management with new hire onboarding, field-based training and new employee onboarding process and sales route coordination with best practices
  • Act as solution advisor attending tech installs and handle current customer issues such as service appointments and system upgrades.
  • Delivered exceptional customer service by promptly addressing concerns and questions, maintaining high levels of client satisfaction.
  • Streamlined internal processes through the implementation of innovative tools and technologies, fostering a more efficient work environment.
  • Enhanced client satisfaction by providing tailored solutions and personalized advice.
  • Identified opportunities for process improvement, leading to increased efficiency and productivity within the team.
  • Participated in industry conferences and seminars for staying up-to-date with emerging trends and best practices relevant to Solutions Advising profession.
  • Mentored junior team members, enhancing their capabilities and supporting professional development efforts.
  • Leveraged industry expertise to provide valuable insights during the sales process, ultimately securing new clients for the organization.
  • Educated clients on potential risks and rewards associated with various investments.

North East Regional Business Development Director

SIMKAR Corp
02.2018 - 01.2019
  • Led lighting and Energy Saving programs Sales and Business Development for given NJ/PA geography
  • Responsible to support hiring, conduct in office and field-based training for new hires and manage a successful team of 8-10 outside sales representatives
  • Developed and implemented marketing program targeting my rich network of schools and municipalities selling over 2M in 10 months
  • Developed multiple customized programs and platforms to large industrial and commercial clients in a cost saving energy saving mission.
  • Researched possible grants and created proposals to submit along with grant applications.
  • Maintained organization's social media accounts and websites, adding new, exciting content on consistent basis.
  • Maintained highly intensive schedule of visiting with potential donors and delivering compelling presentations and comprehensive service and solution oriented proposals.
  • Coordinated cross-departmental efforts in support of organizational objectives related to resource mobilization.
  • Improved processes to increase and follow client-relation feedback and support long-term business strategies.
  • Strengthened relationships with community partners through targeted outreach and collaborative projects.
  • Spearheaded successful capital campaign projects contributing to facility improvements and expansion of services.
  • Led a team of development professionals, fostering a culture of collaboration and success within the department.
  • Grew customer base through increasing sales strategies and networking effective start-up attaining 2MM in sales in 10 months with multiple opportunities exceeding additional 5M in potential sales
  • Oversaw and created sales and marketing SOPs and materials to effectively communicate organizational impact to customers and their stakeholders.

Senior Account Executive

Filebank Inc.
01.2011 - 01.2018
  • Responsible for business development and ongoing sales and marketing directed to schools and municipalities sector, selling complete records management system
  • Data Recovery, Shredding services, and physical storage to digital maintenance (cloud storage and back-up management)
  • Master Networking involved in multiple groups
  • Developed and implemented trade show platform and ran large annual municipality, school and EMS shows and events, leading sales to over 1M annually
  • Supported new hires with field-based training and best practices, utilized my CDL license to 'drive' market share using shredding truck in several creative marketing programs and exceeding results year over year with organic growth of successful client and network referrals.

DPW

TOWNSHIP OF WAYNE
01.1989 - 01.2009
  • Various roles throughout tenure on road crew responsible for ongoing maintenance of vehicles and roads in every capacity from repairs, snow removal, berm installation
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

Environmental Control Technologies

William Paterson
Wayne

Marine Corporal -

United States Marines
Camp Lejuene, South Carolina
06.1989

Skills

  • Cold Calling
  • CRM – salesforce, red-fin
  • Computer proficient-
  • Sales strategy development in house and self generated
  • Customer Needs Assessment
  • Solution Design
  • Proposal Writing
  • Client Relations
  • Risk Assessment
  • Client Engagement
  • Project Management
  • Business Development
  • Customer Expectations Management
  • Professional Risk Manager (PRM)

OSHA Compliance

Understand OSHA and Regulatory controls required for operational and preventative controls

Timeline

Custom Home Sales and Solutions Advisor

ADT
02.2019 - Current

North East Regional Business Development Director

SIMKAR Corp
02.2018 - 01.2019

Senior Account Executive

Filebank Inc.
01.2011 - 01.2018

DPW

TOWNSHIP OF WAYNE
01.1989 - 01.2009

Environmental Control Technologies

William Paterson

Marine Corporal -

United States Marines

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