William Taylor
Marble Falls ,TX
Summary
Dynamic leader with a proven track record at O’Reilly Auto Parts, adept in enhancing customer satisfaction and driving sales through strategic selling and superior work ethic. Excelled in inventory control and relationship building, achieving notable sales targets. Skilled in problem-solving and multitasking, consistently prioritizing efficiency and team collaboration.
Overview
16
16
years of professional experience
Work History
Retail Sales Supervisor
O’Reilly Auto Parts
Kingsland, TX
06.2024 - Current
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
- Greeted customers and helped with product questions, selections, and purchases.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
- Managed inventory levels effectively, ensuring optimal product availability while minimizing overstock issues.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Collaborated with other supervisors to develop and implement operational improvements for increased efficiency.
- Resolved escalated customer issues swiftly, maintaining strong relationships with loyal customers while preserving company reputation.
- Increased store's profitability by re-merchandising inventory with attractive, eye-catching window and floor displays.
- Assisted in developing seasonal marketing campaigns, driving increased foot traffic into the store during peak periods.
- Consistently met or exceeded monthly sales targets through proactive leadership and regular performance evaluations.
- Maintained visual merchandising standards throughout the store, creating an appealing shopping experience for all customers.
- Created a positive work environment by fostering open communication and recognizing employee achievements regularly.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Parts Delivery Specialist
AutoZone
Ocean Springs, MS
11.2020 - 07.2022
- Developed positive rapport with local vendors who supplied replacement parts as needed; this helped maintain strong working relationships essential for business success.
- Collaborated with warehouse team to ensure proper packaging, labeling, and storage of parts for efficient delivery processes.
- Increased efficiency by effectively handling multiple tasks simultaneously, such as loading/unloading vehicles, updating inventory records, and preparing necessary paperwork for deliveries.
- Stayed up-to-date on industry trends and advancements in automotive parts, bolstering knowledge base and ability to assist customers with their specific needs.
- Demonstrated strong attention to detail while inspecting parts for damage or defects prior to delivery, reducing returns due to quality issues.
Property Maintenance Worker
Taylor Construction Services
Horseshoe Bay, TX
12.2022 - Current
- Collaborated with fellow maintenance workers to complete larger projects efficiently and effectively, fostering a positive team atmosphere.
- Improved property curb appeal by performing regular landscaping tasks, including mowing lawns, trimming hedges, and planting flowers.
- Performed seasonal maintenance tasks like snow removal or gutter cleaning to keep properties safe and functional throughout the year.
- Reduced repair costs by identifying and fixing minor issues before they escalated into larger problems.
- Ensured tenant satisfaction by promptly addressing maintenance requests and resolving issues in a timely manner.
- Contributed to the team effort during major renovation projects by assisting with demolition, painting, carpentry work, or other specialized tasks as needed.
- Conducted routine inspections of properties to identify potential hazards and necessary repairs.
- Coordinated successful unit turnovers between leases by quickly completing necessary repairs and cleaning tasks within tight deadlines.
- Increased safety on properties by conducting regular fire alarm tests, replacing faulty smoke detectors, and ensuring emergency exits were clear and accessible.
- Optimized use of resources by keeping an organized inventory of tools, equipment, and maintenance supplies at all times.
- Maintained a safe work environment by adhering to company safety policies and procedures during all maintenance tasks.
- Enhanced overall living environment for tenants by maintaining clean common areas, including hallways, laundry rooms, and outdoor spaces.
- Maintained detailed records of all maintenance activities, allowing for efficient planning and budgeting.
- Developed strong relationships with tenants through respectful communication and prompt attention to their needs or concerns.
- Collaborated with property managers to develop cost-effective maintenance plans for each property.
Merchandiser
Best Buy
Austin, TX
11.2020 - 01.2024
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Project Manager
Driveline Retail Merchandising
Gulfport, MS
01.2017 - 10.2022
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
General Laborer
Hudson Homes
Horseshoe Bay, TX
11.2010 - 12.2016
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Helped with door and window installations.
- Worked on sites, installing roofs and other exterior components.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Installed drywall, siding and other structural components.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
- Operated forklifts and boom lifts to complete various tasks.
- Inspected tools and equipment to maintain safety and efficiency.
- Mixed and poured concrete for variety of projects.
- Helped with erecting scaffolding and ladders.
- Managed safe and efficient use of tools and equipment on construction sites.
- Provided labor support to carpenters, masons and other skilled trades.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Used variety of hand and power tools to complete tasks.
- Followed instructions and safety protocols while operating machinery and equipment.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Loaded and unloaded materials onto trucks and trailers.
- Cleaned and maintained tools, equipment and worksites.
- Provided maintenance for construction equipment.
- Assisted in the successful completion of various construction projects through diligent labor and attention to detail.
- Operated heavy equipment safely to transport materials and complete tasks as required.
- Enhanced team morale through positive attitude, mutual support, and fostering a collaborative atmosphere during challenging projects.
- Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.
- Improved worksite safety by consistently adhering to established protocols and regulations.
- Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
- Performed quality checks on products and materials to identify any defects.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Increased productivity with effective communication and collaboration among team members.
- Notified supervisors of defective equipment or material.
- Completed tasks efficiently for timely project completion within set deadlines.
- Assisted team members with tasks that require group effort.
General Labor
Bills 3r’s Construction
Cedar Park, TX
11.2008 - 08.2010
- Increased overall crew efficiency by offering assistance in other areas when not operating cranes, such as general labor tasks or equipment transportation.
- Promoted teamwork through active collaboration with crew members on various aspects of project execution such as material handling, equipment operation, or general labor tasks when needed.
- Performed general labor duties such as loading/unloading trucks or digging trenches when needed for successful project completion.
- Utilized hand tools effectively for various general labor tasks, ensuring high-quality results.
- Supported warehouse operations by performing general labor tasks such as sweeping floors, cleaning equipment, and organizing storage areas.
- Contributed to successful project completions by providing essential support in various general labor tasks as needed.
- Performed general labor tasks on concrete construction job sites using multiple power tools and specialized hand tools.
- Increased overall job site efficiency by assisting with general labor tasks when necessary.
- Promoted inclusivity in the school community by collaborating with general education teachers on strategies for accommodating diverse learners within mainstream classrooms.
- Collaborated effectively with general contractors, architects, and clients to ensure clear communication regarding project progress or changes in scope.
- Increased collaboration between departments through regular attendance at interdepartmental meetings related to ongoing projects.
- Represented the publication at industry conferences or networking events, promoting brand visibility among peers and potential collaborators.
- Collaborated with experienced personal trainers on program design, enhancing my knowledge of effective training methods.
- Collaborated effectively with cross-functional teams to align goals, resources, and schedules for successful outcomes.
- Collaborated with physicians to develop individualized care plans tailored to each child''s unique needs.
- Collaborated with clients to set achievable goals and develop actionable plans for personal growth.
- Collaborated with interior designers and architects to seamlessly integrate artwork into clients'' spaces.
- Collaborated with team members to plan and execute successful promotional events, attracting new customers and driving increased sales.
Education
High School Diploma - Basics
Vista Ridge High School
Cedar Park, TX05.2010
Skills
- Order management
- Relationship building and management
- Customer relationship building
- Goals and performance
- Merchandise display
- Sales promotions
- Inventory control
- Retail operations
- Superior work ethic
- Cash handling and reconciliation
- Decision-making
- Strategic selling
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Health and safety procedures
- Inventory and stocking
- Quality control
Timeline
Retail Sales Supervisor
O’Reilly Auto Parts
06.2024 - Current
Property Maintenance Worker
Taylor Construction Services
12.2022 - Current
Parts Delivery Specialist
AutoZone
11.2020 - 07.2022
Merchandiser
Best Buy
11.2020 - 01.2024
Project Manager
Driveline Retail Merchandising
01.2017 - 10.2022
General Laborer
Hudson Homes
11.2010 - 12.2016
General Labor
Bills 3r’s Construction
11.2008 - 08.2010
High School Diploma - Basics
Vista Ridge High School