William T. Burnett

Duties include:

• Installation, configuration, and management of VMWare ESXi6.0,6.5, and7.0 Host on HP C7000 chassis and HP Synergy Frames in ten separate datacenters around the world
• Administration of VMWare VCenter, upgrades, patches, and implementation
• Administration of Microsoft Active Directory, DNS, Failover Clustering, Distributed File Systems, Server2012 and2019
• Deployment of virtual machines using PowerShell scripts in response to customer needs guided by build sheets from Systems Architecture
• Development of custom PowerShell scripts for reporting on several different conditions, validation of virtual machine builds, and others as need
• Administration of PURE storage including zoning and presenting LUNS to ESXi hosts
• Interfacing with many different groups to accomplish goals and customer needs
• Problem solving and Troubleshooting various problems to help present solutions
• Synergy Firmware updates
• Worked extensively in upgrading many Windows Server 2012 to Windows Server 2019
• Reduced downtime for critical systems by proactively identifying potential issues and conducting preventative maintenance.
• Mentored junior engineers, fostering a culture of continuous learning and professional growth within the team.
• Led troubleshooting efforts during high-profile incidents effectively resolving complex issues within minimal downtime.

Duties include:

• Oversight, deployment, and maintenance of VMware6.0 and 6.5 virtual environment that consists of over20 ESX hosts
• Administration and maintenance of VMWare Virtual Cloud Director to provide IaaS
• Administration of DNS, DHCP, Active Directory
• Installation and administration of Zerto Environment for DRaaS
• Administration of Windows2008, 2012, and 2016 servers
• some work with EMC VNX5100,5300, and ExtremeIO, Pure Storage
• Customer support
• Administration of Linux CentOS servers
• Overall function of datacenter
• Configuration of switches to create vlans and add vlans to ports
• Administration of Fortinet network gear
• Assisted in the design and implementation of new datacenter
• Application installation and troubleshooting in a virtual environment
• Hardware troubleshooting and replacement of HP server blades and rack servers
• Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
• Collaborated with IT team to develop and implement disaster recovery plans using Zerto to ensure minimal data loss during critical incidents.

Duties include:

• Oversight, deployment, and maintenance of network operation and ASA5510 firewalls, VPN tunnels, and VPN remote connections
• Administration of VMware5.1 virtual environment that consists of 13 ESX hosts, over200 VM servers, and over 80 Virtual Desktops
• Administration of EMC vnx5100 and5300
• Administration of DNS, DHCP, and Active Directory
• Installation and administration of Imperva SecureSphere, TrendMicro DeepSecurity, Syslog monitoring, and Cacti monitoring system
• Installation and administration of FatPipe network aggregation and DNS appliances
• Administration of Windows 2003, 2008, and 2012 servers
• Desktop support for Windows 7 software
• Microsoft Group Policies, and user support
• Administration of Linux CentOS servers, SolarWinds Alert Central Alert Management software
• Overall function of datacenter
• HP G7 and G8 blade server management
• Assisted in the design and implementation of new datacenter
• Application installation and troubleshooting in a virtual environment
• Analyzed and maintained system and application performance.
• Installed, supported and maintained company hardware and software infrastructure according to best practices.
• Implemented WAN and LAN designs in multi-datacenter configurations.
• Maintained company servers, computers, printers, cables and other equipment.
• Developed network test and validation processes to maintain alignment with solution design.

Duties include:

• Oversight of daily network operations and personnel
• Administration of Windows2000 and2003 servers
• Administration of Active Directory, Group Policy, Exchange2003, DNS, DCHP, WINS
• Planning and installation of VMWare Infrastructure3.5, HP Storage Solutions using MSA2012 and 2013 fiber attached storage
• Installation and configuration of Cisco routers, switches, and HP ProCurve switches
• Blackberry Enterprise Server for Exchange,
• SafeBoot laptop protection, Lumension Sanctuary implementation, Cacti Monitoring System
• Network printer installation and support
• Implementation of desktop and server security
• Assisting in the design and implementation of network infrastructure layout, video conferencing network install and configuration
• Second tier support for Help Desk and assisting with client needs
• Implemented processes that simplified procedures and reduced average processing time.
• Verified compliance with best business practices throughout organization.

Duties include:

• Installation, configuration, and administration of Novell 4.x, 5.x, and 6.x servers
• Installation, configuration, assist with iDentity Manager for Novell and Active Directory
• Administration of Microsoft 2000 and 2003 servers, Microsoft Exchange 2000 and 2003 server
• Blackberry Enterprise Server administration
• Active Directory administration
• Installation of Banner Imaging System
• Administration of video classrooms and distance learning
• Implementation of security procedures for Window 2000 server and Windows 2003 server
• Migration from Exchange5.5 to Exchange2000
• Migration of Exchange2000 to Exchange2003
• Migration from Classical Netware volumes to NSS
• Migration from Novell 4.11 to 5.1
• Hitachi SAN administration
• Novell NDS administration
• Administration of GroupWise 5.5 and 6.5 server and client
• Installation and configuration of NDPS for Novell
• Administration of desktops and application installs Using ZENWorks
• Backup of critical systems using Veritas Netbackup
• Administration of Windows NT 4.0 server and Citrix Metaframe Servers
• Microsoft SQL 7.0 and 2000 server installation
• Installation of Microsoft Outlook 97 and 98a, 2000
• Workstation configuration and troubleshooting
• Migration of departments to Super Server environment
• Problem solving, Trouble shooting
• Server and desktop hardware installations and configurations