Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Teasley

Charlotte,NC

Summary

Professional with strong experience in fast-paced environments, prepared for FC Associate role. Proven ability to optimize workflows, maintain high standards, and ensure operational efficiency. Strong focus on team collaboration and adaptability to changing needs. Trusted for reliability, effective communication, and problem-solving skills. Proficient in inventory management, logistics coordination, and safety protocols. Hardworking Fulfillment Associate proficient in fluid unloading, damaged package assessments and team training. Excellent time management, problem-solving and listening skills. Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to 50 pounds. Knowledgeable about shipping, receiving and tracking procedures and skilled in operating forklifts, pallet jacks and scanners.

Overview

7
7
years of professional experience

Work History

FC Associate

Amazon
08.2023 - Current
  • Followed procedures at all times for personal and team safety.
  • Unloaded trucks efficiently using appropriate equipment with pallet jack.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Moved merchandise using pallet jacks.

Assistant Manager

7-eleven Convenience Store
06.2020 - 05.2023
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Assistant Manager

Circle K Convenience Store
03.2018 - 12.2019
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Oversaw daily operations to maintain store cleanliness and organization.

Education

Applied Business/Computer Programming -

Brown Mackie College
Hopkinsville, KY

Skills

Attention to Detail

Customer Service

Time Management

Quick Learner

Loading and unloading

Dependable and reliable

Timeline

FC Associate

Amazon
08.2023 - Current

Assistant Manager

7-eleven Convenience Store
06.2020 - 05.2023

Assistant Manager

Circle K Convenience Store
03.2018 - 12.2019

Applied Business/Computer Programming -

Brown Mackie College
Heather Teasley