Summary
Work History
Education
Skills
Timeline
SeniorSoftwareEngineer
William Thacker

William Thacker

Hvac Sales
MILNER,GA

Summary

At Trinity Air, I leveraged my expertise in relationship building and sales strategy development to exceed sales targets, fostering long-term customer loyalty and expanding the client base. My adept negotiation skills and customer engagement efforts resulted in a significant increase in repeat business, contributing to the company's growth.

Work History

Salesperson

Trinity Air
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Implemented effective sales strategies to maximize revenue generation.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.
  • Coached new hires on sales techniques, contributing to their development as successful team members.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Informed customers of promotions to increase sales productivity and volume.
  • Set and achieved company defined sales goals.
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Maintained current knowledge of evolving changes in marketplace.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Achieved or exceeded company-defined sales quotas.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Recorded accurate and efficient records in customer database.
  • Built diverse and consistent sales portfolio.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Presented professional image consistent with company's brand values.
  • Contributed to team objectives in fast-paced environment.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Stayed current on company offerings and industry trends.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Met existing customers to review current services and expand sales opportunities.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Education

Griffin High
Griffin, GA
1992

Skills

  • Customer service
  • Customer care
  • Relationship building
  • Customer relationship building
  • Customer engagement
  • Networking
  • Sales process
  • Sales strategy development
  • Sales management
  • Active listening
  • Negotiation
  • Sales presentations
  • Objection handling
  • Product description
  • Complaint handling
  • Social selling
  • Relationship selling
  • Business development
  • Up-selling
  • Cross-selling products and services
  • Closing techniques
  • Needs analysis
  • Prospecting
  • Account management
  • Prospecting clients
  • Referral marketing
  • Territory management
  • Consultative selling
  • Competitive analysis
  • Lead conversion strategies
  • Customer loyalty programs
  • Sales demonstration
  • Follow-up communications
  • Profit generation
  • Sales analytics
  • Adaptive selling techniques
  • Customer relations
  • Product and service knowledge
  • Interpersonal communication skills
  • Product and service sales
  • Sales expertise
  • Customer needs assessment
  • Time management
  • Sales development
  • Sales closing
  • Staff training
  • Product promotions
  • Network development
  • Negotiation tactics
  • Sales consultation
  • Process improvement
  • Lead generation
  • Personnel training
  • Territory growth
  • Performance tracking
  • Sales forecasting
  • Revenue generation
  • Expense reporting
  • Customer experience enhancement

Timeline

Salesperson

Trinity Air

Griffin High
William ThackerHvac Sales