William Thomas
Charlotte,NC
Summary
An experienced manager with more than ten years of experience with a proven track record of exceeding production, building high performing team and process improvements which exceed company goals and objectives. Skilled in leading operations within transportation, storage, and distribution sectors. Offer solid experience in optimizing supply chain logistics, managing warehouse operations, and implementing cost-saving strategies. Strong in team leadership, operational analysis, and problem-solving to enhance efficiency and reduce overheads. Contributed to significant process improvements in previous roles, ensuring timely delivery and inventory accuracy.
Overview
13
13
years of professional experience
Work History
Injection Mold Operator
IPEX
Pineville, NC
11.2024 - Current
- Inspected finished products for defects and conformity to specifications.
- Performed routine preventive maintenance and upkeep of production equipment to maximize performance and minimize downtime.
- Reported any abnormalities or malfunctions of equipment promptly to supervisor.
- Adjusted daily work procedures to meet schedules and maintain product quality standards.
- Adjusted machine components such as nozzle temperature, injection speed, and pressure settings for optimal performance.
- Inventoried and recorded quantities of materials and finished products, requisitioning additional supplies.
Mold Technician
Icon America
Gastonia, NC
04.2024 - 11.2024
- Perform mold repairs based on root cause analysis, per SOP, and supervisor’s direction
- Follow applicable checklist and use proper documentation on actions taken
- This includes troubleshooting product quality issues, tool disassembly, swapping out defective components, troubleshooting hotrunner issues, and polishing mold components
- Repairs take place in the shop or at the molding machine
- Perform preventative mold maintenance in accordance with SOP and applicable checklist, to ensure on time delivery and completeness
- Always documenting detailed and correctly
- Mold PM includes disassembly/reassembly of tools, visual inspection for damage, cleaning of parts, replacement of o-rings, and lubrication/mold protection treatments
- General maintaince polishing / cleaning of mold components according to requirements
- Assist with mold repairs, shipping needs, and with outside mold shops as needed
- Interpretation of quality defects on parts for mold troubleshooting purposes
- Troubleshoot issues and process interruptions in collaboration with colleagues from the process, maintenance, and quality departments
- Support Process Technician Team with mold changes, simple processing, and mold setup as per Mold Shop Leader direction
- Follow established procedures on using spare parts for repairs and replacements
- Maintain time spent on each work order in SAP as trained and instructed
Packaging Technician
Campbells
Charlotte, NC
12.2021 - 04.2024
- Provides production run sheets to packaging machine operators to complete daily production run
- Leads team in line setup and changeover of product, identify critical controls, and issues
- Updates production system and/or case total board with completed case counts in order to communicate production goals to next shift
- Maintains raw material inventory and communicates discrepancies as needed
- Sets up and operates multiple machines in the packaging area
- Assists with keeping the production line consistently operating and clear of jams
- Responsible for basic trouble shooting and making minor adjustments as needed
- Aids the operation of packaging machinery by trouble shooting issues with codes, dates and prices
- Assists and/or submits maintenance work orders
- Performs or assists with Preventative Maintenance (PM) as needed
- Monitors and checks weights and product appearance as required
- Maintains and leads GMP, PPE, safety, and quality policy compliance – by following and setting an example and validating employee compliance
- Assists with communications to Quality Assurance on holds, changeovers, etc
- Assist supervisor in completing daily line paperwork on KPIs
- Reads and understands machine data
- If applicable, runs checks on metal detectors to ensure they are working properly
- Keeps work area aisles/exits clear and free from obstruction; removes trash from work area floor
- Supports and participates in Continuous Improvement initiatives including 5S (sort, set, shine, standardize, and sustain)
- Follows instructions for safe lifting/carrying of various sizes, shapes and weights; identifies/reports issues with equipment; reports all job-related injuries to supervision
- Performs sanitation tasks as directed (including, but not limited to equipment washes which requires tear down and reassembly, seasoner cleanings, and wipeouts)
Trainer/Amnesty Tech
Amazon
Charlotte, NC
10.2018 - 10.2020
- Analyzing policies for effective communication with internal and external suppliers
- Working in cross-functional teams to achieve company objectives
- Checking inventory errors and making corrections
- Training employees when transitioning into the Inbound Support team from other areas
- Deliver results through policy Guidance, Education, and Mitigation strategies to help meet business demands
- Serve as department's liaison
- Effectively partner with internal customers in evaluating current and future security services, processes and initiatives
- Inspiring performance excellence and oversight on the part of all contract security service team members
- Train and orient new Associates in Amazon culture
- Develop projects while continuously improving physical security, processes, standards, training, and policies for future growth
Store Manager
Dollar General
Charlotte, NC
06.2012 - 10.2018
- Selecting specific personnel for positions and providing training and professional development
- Evaluating employee performances
- Collaborating with management on employee and customer service issues
- Promoting store merchandise and ensuring team members are doing so as well
- Understanding scheduling and staff level needs for specific times and periods
- Assisting with deposit drop, payroll, scheduling, and inventory
- Ordered Merchandise using cycle counts to ensure in-stock representation
- Supervised, trains, and develops store Team Members on Family Dollar operating practices and procedures, as well as effectively communicating and explaining standards and procedures
- Punctually processed employee payroll information to ensure on time paychecks
- Created and managed employee schedules to ensure coverage and efficient for work weeks
- Made frequent deposit deliveries
- Audited and filed deposit and cash register receipts for discrepancies and accuracy
- Assisted in unloading all merchandise from delivery trucks, as well as organizing and transferring merchandise from stockroom to store
Store Manager
Dollar Express
Charlotte, North Carolina
06.2016 - 07.2017
- Ordered Merchandise using cycle counts to ensure in-stock representation
- Supervised, trains, and develops store Team Members on Family Dollar operating practices and procedures, as well as effectively communicating and explaining standards and procedures
- Punctually processed employee payroll information to ensure on time paychecks
- Created and managed employee schedules to ensure coverage and efficient for work weeks
- Made frequent deposit deliveries
- Audited and filed deposit and cash register receipts for discrepancies and accuracy
- Assisted in unloading all merchandise from delivery trucks, as well as organizing and transferring merchandise from stockroom to store
Assistant Manager
Family Dollar
Charlotte, NC
05.2012 - 06.2016
- Assumed certain management responsibilities in absence of Store Manager
- Acquired knowledge and executes all duties necessary for the effective and profitable operation of the store
- Ordered merchandise for the store using cycle counts to ensure in-stock representation
- Assigned employees to specific duties to best meet the needs of the store
- Examined merchandise to verify that it is correctly priced and displayed
- Performed general daily tasks to assure customers’ needs are met
Education
High School Diploma -
Dillon High School
Dillon, SCSkills
- Management
- Technical Skills
- Warehouse Operations
- Customer Service
- Communication Skills
- Collaboration Skills
- Organizational Skills
- Microsoft Office Suite
- Windows Operating Systems
- Coaching and mentoring
- Performance management
- Work prioritization
- Cross-functional teamwork
- Safety oversight
- Warehouse operation oversight
- Team coaching
- Continuous improvement
- Safety monitoring
- Quality assurance
References
Available upon request
Phone
mobile, (980) 349-9405
Timeline
Injection Mold Operator
IPEX
11.2024 - Current
Mold Technician
Icon America
04.2024 - 11.2024
Packaging Technician
Campbells
12.2021 - 04.2024
Trainer/Amnesty Tech
Amazon
10.2018 - 10.2020
Store Manager
Dollar Express
06.2016 - 07.2017
Store Manager
Dollar General
06.2012 - 10.2018
Assistant Manager
Family Dollar
05.2012 - 06.2016
High School Diploma -
Dillon High School