William Thomas

Pit Guy/ Lube Tech

Speed Lube 10-Minute Oil Change Shops Inc.

03.2021 - 04.2025

Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Kept shop areas neat, clean, and free of safety hazards.
Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
Greeted customers and answered questions about oil changes and other services.
Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
Ensured customer trust with transparent communication about necessary services and repair costs.
Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
Optimized workflow efficiency by proactively addressing minor issues before they escalated into costly repairs for clients.