William Thompson
Falkville
Summary
Versatile Production Supervisor knowledgeable about equipment operation, quality standards and safety hazards. Versed in documentation, compliance and scheduling. Streamlines workflow to maintain productivity and proactively addresses challenges to minimize downtime. Enthusiastic production supervisor with 9 years of experience in CNC mill production environment. Consistently works mornings, nights, weekends and holidays to meet demand. Proudly offers established leadership and production management talents. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Plant Manager
Mobex Global
09.2020 - 06.2025
- • Full P&L Ownership: Oversaw all aspects of plant operations including production, quality, maintenance, logistics, and workforce management—ensuring profitability and cost control across a multi-million-dollar operation.
• Team Leadership: Managed and developed a cross-functional team of 100+ employees, fostering a culture of accountability, safety, and continuous improvement.
• Operational Excellence: Implemented lean manufacturing principles, optimized CNC workflows, and reduced cycle times—boosting throughput and minimizing scrap.
• Customer Delivery: Ensured on-time delivery of precision aluminum components to Tier 1 and OEM customers including GM, Ford, and Stellantis, maintaining strict quality and compliance standards.
• Strategic Initiatives: Led capital equipment upgrades, facility layout redesigns, and automation projects to increase capacity and reduce downtime.
• Cross-Functional Collaboration: Worked closely with engineering, sales, and corporate leadership to align plant performance with broader business goals.
Manufacturing Operations Manager
Busche CNC Machining
02.2013 - 01.2020
- • Production Oversight: Directed multi-shift CNC operations, ensuring optimal spindle utilization, minimal downtime, and consistent delivery of precision-machined aluminum components.
• Workforce Leadership: Supervised and developed a team of 50+ machinists, technicians, and support staff—improving productivity, morale, and retention through hands-on coaching and clear performance metrics.
• Lean Implementation: Spearheaded 5S and lean manufacturing initiatives, streamlining workflows, reducing waste, and improving throughput by over 25%.
• Quality Assurance: Maintained strict compliance with ISO 9001 and IATF 16949 standards, leading root cause investigations and corrective actions to reduce defects and improve customer satisfaction.
• Scheduling & Planning: Coordinated production schedules, material flow, and labor allocation to meet aggressive customer deadlines while minimizing overtime and excess inventory.
• Cross-Functional Collaboration: Worked closely with engineering, maintenance, and logistics teams to resolve bottlenecks, launch new product lines, and support continuous improvement projects.
• Performance Monitoring: Analyzed daily production reports, downtime logs, and scrap data to identify trends and implement corrective actions—resulting in a 30% reduction in non-conformance.
• Safety & Compliance: Enforced safety protocols and conducted regular audits, achieving zero lost-time incidents for over 12 consecutive months.
• Customer Interface: Supported account managers and quality teams in addressing customer concerns, preparing for audits, and ensuring delivery of parts to spec and on time.
Department Supervisor With Keys
The Home Depot Inc
05.2008 - 02.2013
- Accepted and processed customer returns.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Monitored security areas during busy periods.
- Trained and mentored new employees.
- Directed customers to correct store locations.
- Processed cash, credit, debit and check payments.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Used weekly financial data to analyze company growth and optimize operational strategies.
- Counted out cash drawers and balanced totals.
- Oversaw team of 12 employees.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Opened and closed store [Number] days per week by counting registers, making deposits and storing and filing all daily paperwork.
- Broke down boxes and disposed of trash.
- Opened inventory boxes and restocked shelves.
- Completed store opening and closing procedures.
- Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
Store Manager
McDonald's Restaurant
05.2007 - 01.2008
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Managed inventory control, cash control and store opening and closing procedures.
- Approved regular payroll submissions for employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Devised processes to boost long-term business success and increase profit levels.
Assistant Store Manager
McDonald's Restaurant
09.2004 - 01.2007
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Rotated merchandise and displays to feature new products and promotions.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Education
High School Diploma -
A.P Brewer High School
Somerville, AL05.2006
Skills
- Assembly and production
- Production targets
- Operations management
- Quality assurance
- Equipment monitoring
- Inventory oversight
- Equipment operation
- Manufacturing
- 5S Project Management
- Control of and Responsible for the P&L
- Safety and compliance
- Staff Management
Timeline
Plant Manager
Mobex Global
09.2020 - 06.2025
Manufacturing Operations Manager
Busche CNC Machining
02.2013 - 01.2020
Department Supervisor With Keys
The Home Depot Inc
05.2008 - 02.2013
Store Manager
McDonald's Restaurant
05.2007 - 01.2008
Assistant Store Manager
McDonald's Restaurant
09.2004 - 01.2007
High School Diploma -
A.P Brewer High School
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