William Tillman

Work History

Mobile Repair Technician

UHaul 712 Company

Inglewood, CA

07.1995 - 04.2021

Kept adequate supplies on hand to complete customer repair and maintenance work.
Extended device life through preventive maintenance and skilled repairs for malfunctions.
Satisfied customers with prompt service and patient, easily-understood explanations of technical issues.
Maintained clean, organized and professional workspaces in line with company reputation for excellence.
Read and interpreted technical documentation to complete accurate work.
Routinely inspected equipment for preventive and emergency maintenance needs.
Cleaned or lubricated shafts, bearings or other parts of machinery.
Dismantled machines, equipment, or devices to access and remove defective parts.
Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.
Recorded type and cost of maintenance or repair work.
Performed routine maintenance by inspecting drives, motors or belts.
Ordered parts, supplies or equipment from catalogs or suppliers.
Implemented troubleshooting techniques to resolve issue.

Driver

Orange Courier Inc.

Santa Ana, CA

04.2015 - 08.2019

Dropped off deliveries within scheduled timeframes.
Delivered products and freight to customers both locally and long distance.
Maintained accurate driving records to meet federal regulations and laws.
Inspected the vehicle daily to make sure all parts were properly functioning.
Interacted with company dispatchers to alert of issues or delays.
Charted upcoming routes using both GPS technology and maps.
Maintained safe driving habits to protect property and general public on roadways.
Secured freight during breaks and stops to avoid theft.

OTR Commercial Truck Driver

Swift Transportation

Salt Lake City, UT

02.2015 - 04.2015

Dropped off deliveries within scheduled timeframes.
Delivered products and freight to customers both locally and long distance.
Maintained accurate driving records to meet federal regulations and laws.
Inspected the vehicle daily to make sure all parts were properly functioning.
Interacted with company dispatchers to alert of issues or delays.
Charted upcoming routes using both GPS technology and maps.
Maintained safe driving habits to protect property and general public on roadways.
Secured freight during breaks and stops to avoid theft.
Maintained accurate records of correspondence with customers and freight recipients.
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Contacted manager with critical issues to ensure effective problem-solving.
Loaded, balanced and secured product to safely transport goods.
Planned efficient routes and adjusted strategies based on current weather and traffic information.
Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Handled loading and unloading of goods and freight from tractor-trailers, heavy-duty trucks and flatbed vehicles.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Completed transfers at hubs and final destinations to keep routes on schedule.
Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Notified customers of potential late deliveries, which resulted in 0% decrease in calls to company support line.
Maintained telephone and radio contact with supervisor to receive delivery instructions.
Hooked and unhooked trailers from tractor and converter dollies.
Utilized pallet jacks and forklifts to load and unload materials off trucks.
Retained valid proof of insurance and registration in vehicles.
Inspected truck for defects and safe operating condition before, during and after trips.
Read and interpreted maps to determine vehicle routes.
Logged driving hours and fuel usage data on time to keep reports current.
Provided top product shipment delivery quality control, eliminating downtime and maximizing revenue.

Commercial Truck Driver

Worldnet Shipping / GT World

Irvine, CA

06.2011 - 02.2015

Kept vehicle clean and presentable to maintain solid company reputation.
Maintained safe driving habits to protect property and general public on roadways.
Planned and followed efficient routes using physical maps and GPS applications.
Completed logs and reports for every trip detailing fuel delivery times, mileage covered and amount of fuel consumed.
Secured materials and equipment for transport to prevent damage to goods during transit.
Inspected vehicles regularly to identify issues quickly, reporting problems to company mechanics.
Inspected every load to check for damages and security.
Planned destinations and mapped out routes to maintain on-time deliveries.
Planned efficient routes and adjusted strategies based on current weather and traffic information.
Maintained telephone and radio contact with supervisor to receive delivery instructions.
Partnered with dispatch to stay on top of customer needs and adjust plans to accommodate last-minute changes.
Upheld strict deadlines and achieved consistent positive recommendations from customers.
Unloaded freight at customer locations and documented merchandise issues for supervisor review and handling.
Utilized pallet jacks and forklifts to load and unload materials off trucks.
Planned and optimized routes to enhance delivery efficiency and increase productivity.
Retained valid proof of insurance and registration in vehicles.
Inspected vehicles regularly for damage and wear and tear, providing reports to supervisor of findings.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Completed transfers at hubs and final destinations to keep routes on schedule.
Updated daily logs with information on mileage, damages and customer concerns.
Utilized organizational and trip planning talents to map out best delivery routes.
Checked all main equipment operations areas every day to verify truck safety and performance, completing basic repairs and reporting larger issues.
Maintained daily logs detailing deliveries, mileage and customer concerns to update management and meet company recordkeeping requirements.
Operated vehicles and equipment over varied roadways to complete on-time deliveries.
Offered exemplary service to customers, responded to inquiries and escalated issues to dispatcher.
Contacted dispatcher to confer on issues causing delays or missed deliveries.
Used road knowledge, traditional mapping and GPS applications to navigate.

Tow Truck Driver

Bob Cass Towing

Compton, CA

12.2007 - 06.2011

Maintained safe driving habits to protect property and general public on roadways.
Provided safety, security and transportation in accordance with policies, procedures and regulations.
Prepared necessary forms and reports with accuracy to perform essential recordkeeping.
Maintained physical and mental fitness to accomplish demanding trip schedules, remain alert and ensure safety at all times.
Conducted regular vehicle and equipment inspections to maintain safety and comply with laws.
Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
Maintained ongoing communications with dispatch in operations center to keep teammates informed.
Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
Conducted daily DOT pre-trip inspections according to set checklist.
Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
Observed driving regulations and safety procedures, maintaining excellent safe driving record.
Inspected vehicle and personally handled routine upkeep.
Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Worked well with dispatchers to communicate route and schedule changes.
Maintained strict compliance with safety rules for passenger and driver protection.
Obtained signatures needed to complete and process paperwork.
Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.

Summary

Overview

Work History

Mobile Repair Technician

Driver

OTR Commercial Truck Driver

Commercial Truck Driver

Tow Truck Driver

Education

Some College (No Degree) - Information Technology

Information Technology

Skills

Work Availability

Timeline

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