William Timmons
Lewisburg
Summary
Dynamic professional with extensive experience at Lewisburg Container, excelling in machinery operations and workplace safety. Proven ability to enhance efficiency through critical thinking and teamwork, contributing to reduced downtime and improved production processes. Recognized for effective communication and problem-solving skills, fostering a positive work environment and achieving operational goals.
Overview
9
9
years of professional experience
Work History
Machine Assistant
Lewisburg Container
03.2024 - Current
- Operated machinery under supervision, ensuring adherence to safety protocols and operational guidelines.
- Assisted in routine maintenance of equipment, enhancing reliability and performance.
- Monitored production processes, identifying potential issues for timely resolution.
- Supported team members in achieving daily production targets through effective communication.
- Participated in training sessions to learn equipment handling and safety practices.
- Collaborated with colleagues to streamline workflows and improve efficiency on the floor.
- Engaged in continuous learning about machinery operations and industry best practices.
- Assisted in reducing machine downtime by performing routine maintenance tasks and identifying potential issues.
- Contributed to a safer work environment by following safety protocols and reporting any hazards or concerns.
- Contributed to a positive and productive work environment, maintaining open communication with team members and fostering teamwork.
- Participated in continuous improvement initiatives, implementing suggestions that led to increased efficiency and reduced waste.
- Expedited changeovers between different products, minimizing downtime and maximizing throughput.
- Complied with company and OSHA safety rules and regulations.
Security Forces Journeyman
United States Air Force, USAF
01.2020 - 01.2024
- Conducted security operations to ensure safety and protection of personnel and assets.
- Monitored access control systems to prevent unauthorized entry and maintain facility integrity.
- Developed and implemented emergency response protocols for crisis situations.
- Trained junior personnel on security procedures, enhancing team performance and readiness.
- Enhanced security measures by conducting thorough patrols, monitoring surveillance equipment, and enforcing access control.
Customer Service Representative
Kohls Department Store
10.2019 - 01.2020
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Streamlined communication processes between departments, improving response times to customer requests.
- Analyzed customer feedback to identify trends, driving improvements in service delivery strategies.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Shift Manager
Arbys Aes
08.2016 - 09.2019
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored staff on best practices and operational procedures.
- Implemented process improvements to enhance workflow efficiency and accuracy.
- Managed inventory levels, coordinating with suppliers to ensure timely restocking.
- Resolved customer concerns swiftly, enhancing overall satisfaction and loyalty.
- Trained and mentored new employees to maximize team performance.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
Education
Tri County North
Lewisburg, OH05-2018
Skills
- Manufacturing
- Machinery operations
- Attention to detail
- Workplace safety
- Computer skills
- Teamwork and collaboration
- Good communication
- Critical thinking
- Alarm system monitoring
- Teamwork
- Problem-solving
- Time management
Timeline
Machine Assistant
Lewisburg Container
03.2024 - Current
Security Forces Journeyman
United States Air Force, USAF
01.2020 - 01.2024
Customer Service Representative
Kohls Department Store
10.2019 - 01.2020
Shift Manager
Arbys Aes
08.2016 - 09.2019
Tri County North
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