WILLIAM TINCH
Dayton
Summary
Dynamic and dedicated professional with extensive experience in customer service and food preparation at Red Lobster. Proven ability to enhance customer satisfaction through effective multitasking and organization. Skilled in safe food handling and maintaining cleanliness, contributing to a productive kitchen environment during peak hours.
Positive, upbeat personality with knack for teamwork and efficiency in fast-paced environments. Knowledge of kitchen safety and sanitation standards and adept at basic food preparation and customer service. Focused on contributing to well-organized kitchen and delivering high-quality meals.
Overview
2026
2026
years of professional experience
Work History
Host
Red Lobster
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Kitchen Staff Member
McDonald's
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Reduced food waste by closely monitoring inventory levels and utilizing proper storage techniques.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Kitchen Staff Member
Raising Cane's
04.2024 - 03.2025
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Transported food items from storage areas to kitchen for prepping.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Followed recipes and chef instructions to prepare food correctly.
- Maintained composure and work quality while under stress.
- Monitored food temperature, discarding items not stored correctly.
Education
High School Diploma -
Wayne High School
Huber Heights, OH05-2023
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Safe food handling
- Cleaning and sanitizing
- Organization and cleanliness
- Food preparation
- Supply restocking
Timeline
Kitchen Staff Member
Raising Cane's
04.2024 - 03.2025
Host
Red Lobster
Kitchen Staff Member
McDonald's
High School Diploma -
Wayne High School
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