William Tippitt
Pasadena,CA
Summary
Friendly and outgoing personality, attention to detail, ability to multitask, and a willingness to learn and adapt. Eagerness to acquire new skills and knowledge, always demonstrating a proactive attitude and a commitment to personal and professional growth.
Overview
3
3
years of professional experience
Work History
Lab Assistant
Whitworth College
01.2024 - 05.2025
- Assist in performing laboratory tests and experiments, following established protocols.
- Data recording - Accurately record test results and observations, maintaining detailed and organized lab records. With over 100 animals in the vivarium and multiple rooms to be cared for.
- Conduct tests and experiments - Assist in performing laboratory tests and experiments, following established protocols.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
Barista
Dutch Bros Coffee
06.2023 - 11.2024
- Interacting with a diverse range of customers and collaborate closely with team members.
- Greet customers warmly, take orders accurately, and provide recommendations based on customer preferences.
- Work closely with other team members to ensure smooth and efficient workflow.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.
- Handling over 150 cars a day and 200 orders
IT Support
Classic Containers
01.2022 - 01.2022
- Troubleshoot and resolve hardware, software, and network issues
- Support Head of IT by monitoring systems, implementing new strategies and installing new software. Efficiently communicated with all employees regarding updates and training with new software.
- Developed comprehensive IT support documentation to facilitate faster issue resolution.
Education
High School -
Maranatha High School
Pasadena, CA01.2021
College - Psychology Major
Whitworth College
Spokane, WA01.2021
Skills
- Primary responsibility is to engage with customers face-to-face, addressing their needs and concerns providing excellent customer service
- Able to resolve customer issues efficiently and with a positive attitude
- Excellent verbal and non-verbal communication to understand customer needs and provide clear information and support
- Lab equipment maintenance
- Lab inventory management
- Time management
- Ethical awareness
Timeline
Lab Assistant
Whitworth College
01.2024 - 05.2025
Barista
Dutch Bros Coffee
06.2023 - 11.2024
IT Support
Classic Containers
01.2022 - 01.2022
High School -
Maranatha High School
College - Psychology Major
Whitworth College
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