William Traber
Easton,PA
Summary
Results driven management professional with a proven record of success in driving operational efficiency, fostering team collaboration, and delivering exceptional customer service. Seeking a challenging management position where strong leadership skills and strategic mindset can contribute to the growth and success of a dynamic organization.
Overview
34
34
years of professional experience
Work History
Inside Sales Representative /Assistant Store Manager
Ashley Furniture Homestore
07.2016 - 07.2022
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Implemented effective sales initiatives, resulting in consistently exceeding quarterly sales targets, achieving 1 million dollars written sales in 2020.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Developed relationships with existing customers by learning preferences and managing regular communications.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Maintained current knowledge of evolving changes in marketplace.
Director of Operations
Fairway Leasing, Dba Aaron’s Sales And Lease
06.2008 - 06.2014
- Leadership of successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Instrumental in growth from 5 to 15 stores during my tenure.
- Identified and implemented strategic initiatives to enhance customer satisfaction and loyalty.
- Developed and mentored high-performing team of 80+ employees, providing guidance and support to drive performance and achieve targeted goals.
- Developed and implemented strategic plans to improve operational efficiency, resulting in 10% net profit increase annualized.
- Conducted regular performance evaluations and provided constructive feedback to team members, resulting in increased employee morale and 10% reduction in turnover annualized.
- Achieved goals through formalized training plans, coaching, and performance management.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
District Manager
Rent-A-Center
01.2003 - 04.2008
- Supervised 7 locations effectively executing high-quality standards of operation.
- Exceeded sales targets by 10% annually with well-developed sales strategy while empowering team coaching.
- Introduced cost-saving initiatives to reduce losses and increase profit margin from 12% to 25%.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement, resulting in lowest turnover rating from 2005 - 2007.
- 5 Store Managers developed and promoted to District Manager during my tenure.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Ranked #1 District Manager in Region for 2006 and 2007.
Private (E2)
United States Army National Guard
04.1988 - 09.1990
Education
Associate of Arts - Business Management
University of Massachusetts Amherst
Amherst, MA05.1990
Skills
- Leadership
- Strategic Planning
- Analytical Problem Solver
- Decision Making
- Team Building
- Project Coordination
- Talent Retention
- P&L Management
- Regional Sales and Support
- Sales and Negotiation
Timeline
Inside Sales Representative /Assistant Store Manager
Ashley Furniture Homestore
07.2016 - 07.2022
Director of Operations
Fairway Leasing, Dba Aaron’s Sales And Lease
06.2008 - 06.2014
District Manager
Rent-A-Center
01.2003 - 04.2008
Private (E2)
United States Army National Guard
04.1988 - 09.1990
Associate of Arts - Business Management
University of Massachusetts Amherst
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