Skilled and organized Facilities Technician with more than seven years in building maintenance. Possesses in-depth knowledge of maintenance, troubleshooting and repair procedures in all areas of facility and mechanical systems for both commercial and residential buildings.
Overview
8
8
years of professional experience
Work History
Facilities/Buildings and Grounds
Menlo Park Presbyterian Church
12.2007 - 11.2012
Set up facilities for meetings, trainings and parties, including connecting audiovisual equipment.
Cleared clogged drains and replaced defective parts such as valves, faucets and fixtures.
Cleaned windows, glass partitions and mirrors.
Followed routine and preventative maintenance checklists.
Maintained cleanliness of facility grounds.
Managed tool shop, monitored stock levels and ordered supplies.
Cashier and Front End
Whole Foods Market Redwood City
11.2004 - 02.2007
Operated a cash register for cash, check and credit card transactions
Alerted customers to upcoming sales events and promotions.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Welcomed customers into the store and helped them locate items.
Educated customers about the brand to incite excitement about the company's mission and values.
Used time efficiently when not serving customers, including dusting, sweeping, and cleaning of the front end.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Mentored new sales associates to contribute to the store's positive culture.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Actively pursued personal learning and development opportunities.
Maintained established merchandising standards, including window, sales floor and promotional displays.
Determined customer needs by asking relevant questions and listening actively to the responses.
Education
Associate of Science - Business
Canada College
Skills
Customer-oriented
Active listening skills
Computer literate
Retail sales
Stocking
Skilled problem solver
Personable
Motivated team player
Natural leader
Flexible schedule
Organized
Motivated self-starter
Multi-tasking
Competent with power tools
Timeline
Facilities/Buildings and Grounds
Menlo Park Presbyterian Church
12.2007 - 11.2012
Cashier and Front End
Whole Foods Market Redwood City
11.2004 - 02.2007
Associate of Science - Business
Canada College
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