William Trousdale
Arlington,TX
Summary
Always trying to be the best version of myself. Building close relationships and impacting everyone I work with is a huge passion of mine. Dedicated to challenging myself to grow in every aspect of life. Hardworking employee with customer service, multitasking and time management abilities.
Overview
7
7
years of professional experience
Work History
Menswear Specialist
Saint Bernard
Southlake, TX
06.2023 - Current
- Coordinated shipments of incoming merchandise from vendors.
- Customer outreach thank you cards and emails with promotions.
- Utilized software programs to manage orders, returns, exchanges, and refunds.
- Conducted weekly audits of merchandise in order to identify any discrepancies or damages.
- Assisted customers with thoroughness and styling advice.
- Provided expert knowledge on the latest trends in menswear.
- Greeted customers upon arrival to the store and provided a first class shopping experience.
- Ticketed items with pricing and markdowns and restocked sales floor according to merchandising plan.
- Assist in physical inventory counts.
- Assist with web fulfillment and truck deliveries.
Flight Attendant
American Airlines
Charlotte, NC
11.2021 - 05.2023
- Provided safety instructions to passengers prior to takeoff and landing.
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Responded to medical emergencies as needed during flights.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Assisted passengers during deplaning process by providing directions or other information as requested.
- Provided assistance to disabled passengers when necessary.
- Cooperated with pilots and crew members while performing duties on board the plane.
- Completed paperwork related to passenger manifests accurately after each flight.
- Adhered to company policies regarding security measures and protocol at all times.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Followed safety, passenger and supply pre-flight checklists.
Menswear Manager
Tylers Texas
Fort Worth, TX
08.2020 - 05.2021
- Supervised and trained staff in customer service, product knowledge, sales techniques, and merchandising.
- Ensured all merchandise displays were neat, organized and attractive for customers.
- Supervised work of cashiers, training new team members and monitoring performance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
Golf Caddie
Caddie Master
Dallas, TX
02.2017 - 02.2020
- Demonstrated knowledge of golf course layout and terrain to suggest club selection.
- Communicated with clubhouse staff regarding special requests or needs of players throughout the round.
- Informed golfers and visitors with course knowledge.
- Enforced course policies and upheld corporate values.
- Fostered world-class service to patrons and golfers.
Assistant Golf Professional
Rolling Hills Country Club
Arlington , TX
02.2019 - 09.2019
- Assisted with the organization and execution of golf tournaments and events.
- Managed tee time reservations and handled customer inquiries.
- Maintained accurate records of inventory, sales, and financial transactions.
- Organized and facilitated junior golf clinics and camps.
- Resolved conflicts between players or staff when necessary.
Education
High School Diploma -
Arlington Martin
Arlington, TX05.2011
Some College (No Degree) - Basic Studies
Tarrant County College
North Richland Hills, TXSkills
- Sales
- Building Clientele
- Customer Assistance
- Retail Merchandising
- Scheduling
- Organization
- Fashion Trends
- Inventory and Stocking
- Honest and Dependable
- Relationship Building
- Team Supervision
- Merchandise Receiving and Handling
- Strong Work Ethic
- POS Systems
- Teamwork and Collaboration
- Styling Experience
- Adult AED and CPR
- Flight Safety
- Public Speaking
Referencces
- Jeff Fullmer Chief Commercial Officer at Real Manage-Fullmerz@gmail.com. 415 717 2575
- Thomas Hearth Assistant Manager Saint Bernard Southlake-951 231 8803
- Josh Havard PGA Professional-972 979 9230
- Artie Reynoso District Manager Tyler's Texas-682 553 4941
Timeline
Menswear Specialist
Saint Bernard
06.2023 - Current
Flight Attendant
American Airlines
11.2021 - 05.2023
Menswear Manager
Tylers Texas
08.2020 - 05.2021
Assistant Golf Professional
Rolling Hills Country Club
02.2019 - 09.2019
Golf Caddie
Caddie Master
02.2017 - 02.2020
High School Diploma -
Arlington Martin
Some College (No Degree) - Basic Studies
Tarrant County College
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